Day travel to other exam stations is required approximately 1–2 days per week.
Category
Administrative & Executive Assistance (2)
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Required Skills
Customer Service
Requirements
A high school diploma or equivalent is required.
One year of experience working with computerized data systems is required.
One year of customer service experience is required.
One year of cash handling experience is required.
Other combinations of education and experience may be considered on a case-by-case basis.
The incumbent must be willing and able to work outdoors in inclement weather.
The incumbent must be able to travel during the day to other examination stations approximately one to two days per week.
The incumbent must be able to lift up to 25 pounds.
Responsibilities
Greet customers and answer their questions.
Issue identification cards, driver licenses, and commercial driver licenses.
Oversee the testing required for identification cards, driver licenses, and commercial driver licenses.
Use multiple software programs with attention to detail.
Confirm that customers have provided proper identification documents.
Confirm successful completion of required tests.
Determine when additional documentation is required.
Mission\:
Every day at the Montana Department of Justice, our employees are dedicated to ensuring the well-being and rights of the people of our great state. At the Department of Justice we do the right thing for the right reason. If you’re looking for an opportunity to be part of a team that builds a culture of character and excellence, demonstrates collaboration and selfless public service, and upholds the law and pursues public safety, the Department of Justice may just be the career for you.
Division Overview\:
Motor Vehicle Division’s (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to “Drive Customer Service” with MVD, find out more at https\://dojmt.gov/driving/.
Job Overview\:
A Driver Examiner is a public facing, customer service driven position. Duties include greeting customers, answering questions, issuing ID cards, driver’s licenses, commercial driver’s licenses, and overseeing the testing of those licenses. There are multiple software programs that require attention to detail. You would be ensuring the safety and well-being of Montana citizens by confirming proper identification documents, successful completion of tests and determining when additional documentation is required. The incumbent must be willing and able to work outdoors in inclement weather. There will be day travel to other exam stations about 1-2 days a week and requiring the ability to lift up to 25 pounds.
Minimum Qualifications\:
High School diploma or equivalent.
One year experience working with computerized data systems.
One year customer service experience.
One year of cash handling experience.
Other combinations of education and experience will be considered on a case-by-case basis.
Special Instructions\:
The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.
Additional materials, references or information submitted by the applicant, but not requested, will not be considered.
To be considered for this position, you must attach a resume at the time of application.
Tip\: When attaching your resume, you must mark the attachment as a “Relevant File”.
Your Resume\: Please include all work experience as well as job duties that demonstrate your qualifications for this position.Include dates of employment (month & year- start & end) and the reason you left each job.
A complete online state application is not required. To initiate an application, attach the resume to be considered for this position.Failure to attach résumé will result in an incomplete application that will not be considered further.
Only electronic applications will be accepted.Materials submitted but not requested will not be considered in the selection process.
All documents for Veteran or Disability preference must be received or date stamped by the closing date.Please submit preference documentation to Terri Christianson at [email protected] via File Transfer Service .
To request an accommodation with the application process, please contact the HR office.
Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
State of Montana is the state government responsible for public administration and services across Montana. State agencies deliver healthcare, transportation, natural resources, public safety, regulation, education support, taxation, and other public programs. It serves residents, businesses, local governments, visitors, communities, and public institutions throughout Montana. Its operating model centers on departments and agencies operating under elected leadership, public law, budgets, civil-service systems, and statewide infrastructure. Teams work across public administration, healthcare, engineering, technology, finance, regulation, public safety, and community services. Teams support coordinated daily delivery.
Administrative & Executive Assistance (2)