A

ARS

Residential HVAC, plumbing repair and installation

Payroll Specialist/ Office Admin

Full-TimeUpdated Deadline 11/25/26
$22 - $26/hr
Junior
Overland Park, KS, USA
In Person
AccountingPayroll Accounting

About the job

Requirements
  • A high school diploma or GED equivalent is required.
  • At least 2 years of payroll administration experience are required; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
  • Computer literacy and knowledge of Microsoft Office products are required.
Responsibilities
  • Coordinate payroll for corporate and field employees, research and resolve payroll and accounting issues, and serve as an intermediary between field payroll contacts and ARS payroll.
  • Maintain PTO records and adjust them as needed.
  • Create and distribute the monthly payroll calendar to HR and field payroll contacts, as well as weekly payroll reports.
  • Maintain electronic folders for payroll check registers, sales commissions, and non-exempt salaried timesheets; research and track down information requested by management.
  • Research and resolve ACH returns, reversals, and reconciliation issues.
  • Process garnishments, liens, multi-worksite reporting, employment tax maintenance, wage verification, and badging.
  • Assist with new-hire onboarding and technology.
  • Manage quality assurance and customer concern calls for the branch.
  • Provide HR and payroll support to field and corporate staff.
Desired Qualifications
  • Proficiency in Microsoft Excel and Power Query is a bonus.

About the company

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Memphis, TN

Founded

1975

Get referred to ARS

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • ARS bought Tipping Hat on May 19, 2026, adding Denver HVAC and plumbing density.
  • Netic partnership in 2026 expands customer-service capacity during ARS's nationwide growth.
  • Bluon integration in 2025 improves technician productivity through equipment data and AI diagnostics.

What critics are saying

  • GI Partners launched a $3.5 billion sale process in March 2026, delaying management focus.
  • ARS's 2012 Arizona fraud settlement still shapes brand trust and regulatory scrutiny.
  • AI rollups and larger home-service platforms compress pricing; failed sale could trap ARS in stasis.

What makes ARS unique

  • ARS operates 70+ service centers across about 28 states, nationwide scale.
  • ARS integrates Bluon and Netic AI into proprietary field-service and customer systems.
  • ARS pairs HVAC, plumbing, and electrical services with acquisition-driven local brand expansion.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account/Flexible Spending Account
  • 401(k) Company Match
  • Paid Vacation
  • Company paid life insurance
  • Flexible Work Hours
  • Pet Insurance
  • Legal Services

Growth & Insights and Company News

6 month growth

1%

1 year growth

2%

2 year growth

3%
PR Newswire
Aug 10th, 2026
Netic partners with American Residential Services to deploy AI agents for customer service scaling

Netic, a San Francisco-based AI platform for essential services, has partnered with American Residential Services (ARS), one of America's largest home services providers. The partnership will see ARS deploy Netic's AI platform to help customer service specialists handle increased demand as the company expands nationwide. Netic's AI agents will manage routine interactions and provide surge capacity whilst integrating with ARS's proprietary Connect platform. This allows human agents to focus on conversations requiring expertise. ARS selected Netic following an extensive evaluation of AI platforms, citing consistent performance and technical depth. "ARS represents exactly the type of enterprise we built Netic for," said Melisa Tokmak, founder and CEO of Netic. The partnership aims to scale customer engagement whilst maintaining service quality for homeowners. Netic is backed by Founders Fund, Greylock, and Hanabi Capital.

PR Newswire
May 19th, 2026
American Residential Services, LLC. Continues to Expand with the Acquisition of Tipping Hat Plumbing, Heating & Electric

/PRNewswire/ -- American Residential Services® (ARS®/Rescue Rooter®), one of the nation's largest providers of residential heating, ventilation, air...

REF Industry
Mar 30th, 2025
ARS Partners with Bluon to Integrate AI and Equipment Data in HVAC Services

ARS partners with Bluon to integrate AI and equipment data in HVAC services.

PR Newswire
Mar 28th, 2025
American Residential Services (Ars) And Bluon Announce Strategic Partnership To Transform Hvac Service Through Ai And Equipment Data

ARS will integrate Bluon's best-in-class AI Tech Support + enormous equipment database directly into their proprietary field service platform.IRVINE, Calif. and MEMPHIS, Tenn., March 28, 2025 /PRNewswire/ -- Bluon, a leading HVAC data and AI technology company, and American Residential Services (ARS/Rescue Rooter), one of the nation's largest providers of air conditioning, heating, plumbing, and electrical services, today announced a strategic partnership to significantly enhance ARS's service capabilities through OCR technology, equipment documentation, advanced data enrichment, and AI-powered technical support

PR Newswire
Sep 13th, 2024
Del-Air Now Servicing Southeast Florida Homes With ARS® Vero Beach Acquisition

/PRNewswire/ -- Del-Air Plumbing, Air Conditioning and Electric, Florida's foremost indoor comfort provider, has announced the acquisition and merger of...