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AIM Services

Regulated IT services for financial sector

Self-Direction Coordinator - Bilingual/Multilingual

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeSaratoga Springs, NY, USANo salary listedIn-person

About the Job

Requirements

  • An Associate’s degree in a Human Services-related field with 2 years of experience working with individuals with disabilities, or a high school degree with 4 years of experience working with individuals with disabilities.
  • Completion of program-specific training provided internally.
  • A valid New York State driver’s license acceptable to agency insurance standards.
  • Valid insurance and an insurance card when using a personal vehicle.
  • Proficiency in spoken and written communication in one or more languages other than English.
  • Ability to lift a minimum of 50 pounds and perform bending, reaching, pushing, and pulling.
  • Effective verbal and written communication skills.
  • Reading and math skills sufficient to perform job duties.
  • Demonstrated interest and ability to support the personal outcomes of individuals receiving services.
  • Adherence to agency policies and procedures.

Responsibilities

  • Manage each participant’s financial account according to the approved Self Direction Plan and budget.
  • Participate in all Life Plan meetings for supported participants.
  • Educate participants and their circles of support about current regulations, policies, and procedures.
  • Explain fiscal procedures and required waiver documentation to Self Direction participants.
  • Provide participants with copies of written policies and procedures.
  • Maintain current participant documents, including signed ISP/Life Plan documentation, Self Direction Plans, Staff Action Plans, budget attachments, and Self Direction Monthly Summary Notes.
  • Maintain current billing documents for each supported participant.
  • Work within the department to ensure payments are processed correctly and on time.
  • Resolve expenses requiring additional information so they can be processed appropriately.
  • Serve as the main contact for questions and concerns related to fiscal intermediary services.
  • Participate as an active member of each individual’s program team and Circle of Support.
  • Maintain schedule flexibility to support individual care and program implementation.
  • Perform other related duties as requested by the supervisor.

Desired Qualifications

  • Two years of experience working with individuals with disabilities for candidates with an Associate’s degree.
  • Four years of experience working with individuals with disabilities for candidates with a high school degree.
  • Spanish, Mandarin, Russian, or Yiddish language proficiency.

About the Company

AIM Services

Regulated IT services for financial sector

AiM Services SA is a Swiss IT services provider focused on the financial services and public administration sectors. It delivers customized IT solutions and services aimed at securing, stabilizing, and streamlining clients’ IT infrastructure while meeting strict regulatory requirements. Its offerings rely on domain expertise in finance and public sector needs, combined with standards like ISO 9001:2008 and FINMA certification to ensure quality and compliance in highly regulated environments. As part of the Sword Group, AiM Services gains access to broader resources and international reach while maintaining local Swiss expertise and client focus. The company’s goal is to provide reliable, compliant, and high-quality IT services that help financial institutions and public sector clients operate more effectively and securely.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Geneva, Switzerland
Founded
2004

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