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AIM Services

Regulated IT services for financial sector

Self-Direction Coordinator - Bilingual/Multilingual

Full-Time
No salary listed
Junior
Bachelor's, Associate's
Saratoga Springs, NY, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • An Associate’s degree in a Human Services-related field with 2 years of experience working with individuals with disabilities, or a high school degree with 4 years of experience working with individuals with disabilities.
  • Completion of program-specific training provided internally.
  • A valid New York State driver’s license acceptable to agency insurance standards.
  • Valid insurance and an insurance card when using a personal vehicle.
  • Proficiency in spoken and written communication in one or more languages other than English.
  • Ability to lift a minimum of 50 pounds and perform bending, reaching, pushing, and pulling.
  • Effective verbal and written communication skills.
  • Reading and math skills sufficient to perform job duties.
  • Demonstrated interest and ability to support the personal outcomes of individuals receiving services.
  • Adherence to agency policies and procedures.
Responsibilities
  • Manage each participant’s financial account according to the approved Self Direction Plan and budget.
  • Participate in all Life Plan meetings for supported participants.
  • Educate participants and their circles of support about current regulations, policies, and procedures.
  • Explain fiscal procedures and required waiver documentation to Self Direction participants.
  • Provide participants with copies of written policies and procedures.
  • Maintain current participant documents, including signed ISP/Life Plan documentation, Self Direction Plans, Staff Action Plans, budget attachments, and Self Direction Monthly Summary Notes.
  • Maintain current billing documents for each supported participant.
  • Work within the department to ensure payments are processed correctly and on time.
  • Resolve expenses requiring additional information so they can be processed appropriately.
  • Serve as the main contact for questions and concerns related to fiscal intermediary services.
  • Participate as an active member of each individual’s program team and Circle of Support.
  • Maintain schedule flexibility to support individual care and program implementation.
  • Perform other related duties as requested by the supervisor.
Desired Qualifications
  • Two years of experience working with individuals with disabilities for candidates with an Associate’s degree.
  • Four years of experience working with individuals with disabilities for candidates with a high school degree.
  • Spanish, Mandarin, Russian, or Yiddish language proficiency.

About the company

AiM Services SA is a Swiss IT services provider focused on the financial services and public administration sectors. It delivers customized IT solutions and services aimed at securing, stabilizing, and streamlining clients’ IT infrastructure while meeting strict regulatory requirements. Its offerings rely on domain expertise in finance and public sector needs, combined with standards like ISO 9001:2008 and FINMA certification to ensure quality and compliance in highly regulated environments. As part of the Sword Group, AiM Services gains access to broader resources and international reach while maintaining local Swiss expertise and client focus. The company’s goal is to provide reliable, compliant, and high-quality IT services that help financial institutions and public sector clients operate more effectively and securely.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Geneva, Switzerland

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • Sword reported 12.6% H1 2026 organic growth and 12.0% EBITDA, supporting hiring.
  • Sword won a €93 million eu-LISA contract in June 2026, expanding regulated-work exposure.
  • 2026 Swiss openings in banking, DevOps, and AI signal active project demand.

What critics are saying

  • AiM Services brand vanished after Sword's 2021 acquisition, limiting independent employer identity.
  • Sword's 2026 hiring in Geneva and Renens suggests overlapping teams, not protected staffing.
  • Any Sword Suisse restructuring or client consolidation in 2026 can erase AiM-specific roles.

What makes AIM Services unique

  • Geneva-rooted Swiss banking expertise, including FINMA-aligned delivery, still matters in regulated accounts.
  • Sword acquired AiM Services in July 2021, giving access to larger delivery capacity.
  • Presence in Geneva, Lausanne, and Sion anchors local client service across Romandie.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Life Insurance
  • Disability Insurance

Growth & Insights and Company News

Headcount

6 month growth

-7%

1 year growth

-8%

2 year growth

-8%
GlobeNewswire
Jul 20th, 2021
Sword Group: Outperformance & Acquisition in Switzerland

Sword Group