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Mercier Consultancy Group

German Speaking Content Moderator

Community ManagementConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent spoken and written German is mandatory.
  • A valid European Union passport is required.
  • Strong analytical skills and the ability to make objective, policy-based decisions are required.
  • Proficiency in English is required to communicate within a multicultural office environment.
  • Ability to relocate to Sofia, Bulgaria, is required.

Responsibilities

  • Review and analyze user-generated content on social media platforms for compliance with community guidelines.
  • Identify and escalate potential policy violations, including hate speech, harassment, and inappropriate media.
  • Maintain high accuracy and efficiency while processing large volumes of social media posts in German.
  • Contribute to the development and improvement of social media safety protocols.
  • Stay updated on digital trends and platform policies to maintain content moderation quality.
  • Collaborate with international teams to provide insights on user behavior and platform engagement.

Desired Qualifications

  • Previous experience in social media or customer support is considered an asset.

About the Company

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