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Sapiens

SaaS insurance software for core processes

AI Value Strategist

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeSingaporeHybrid

About the Job

Requirements

  • At least 8 years of experience in P&C or L&A insurance operations or consulting, including process redesign and business cases.
  • Have domain expertise and the ability to challenge assumptions, with executive presence when working with COOs and CUOs and with front-line users.
  • Working data fluency in SQL, Python, or advanced Excel.
  • A record of process redesign that delivered a measurable result in cost, speed, loss ratio, or customer experience.
  • Curiosity about AI, demonstrated by having led automation or AI work, or readiness to learn quickly within a pod.

Responsibilities

  • Run continuous direct discovery with process owners and front-line users; discovery is delivery work.
  • Identify the actual broken process and express the value hypothesis in terms a P&L owner recognizes.
  • Convert discovery into a live, prioritized backlog that the AI-FDE can build against immediately.
  • Own process redesign and adoption; the change counts only when customer personnel use the new process.
  • Keep scope focused on the measurable business outcome through MVE build, validation, and production.
  • Present results and next priorities from front-line users to the executive sponsor; feed patterns to the catalogue and R&D.
  • Partner one-to-one with the AI-FDE, rather than the BVDE (account-level value) or PDE (programme and commercial); customer process owners co-own adoption.

Desired Qualifications

  • Experience with core insurance systems or Sapiens implementations is desired but not essential.

About the Company

Sapiens

SaaS insurance software for core processes

Sapiens provides cloud-based software for the insurance industry, offering modules for policy administration, claims management, and underwriting to help insurers run operations more efficiently. Its products are accessed as a software-as-a-service, delivering end-to-end insurance workflows through integrated modules that handle policies, claims, and risk with regular updates. The company differentiates itself through a long track record since 1982, a broad, integrated product portfolio, and a global footprint, strengthened by acquisitions like Candela and AdvantageGo to expand capabilities and regional reach, especially in Asia-Pacific. Its goal is to help insurers deliver better customer experiences by providing scalable, cloud-based software and services to support core processes.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Holon, Israel
Founded
1982

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