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First National Bank

Offers personal banking with online services.

Senior Sales Manager of Small Business Banking

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of 10 years of experience is required.
  • Excellent management skills are required.
  • Excellent written and verbal communication skills are required.
  • Excellent organizational, analytical, and interpersonal skills are required.
  • Excellent customer service skills are required.
  • Ability to use a personal computer and job-related software is required.
  • Basic-level proficiency in Microsoft Word is required.
  • Intermediate-level proficiency in Microsoft Excel is required.
  • Basic-level proficiency in Microsoft PowerPoint is required.
  • Experience in the banking industry and in a sales leadership role is required.
  • A BA or BS is required.

Responsibilities

  • Establish banking relationships with small business banking customers in and around the Bank, and manage a business development team.
  • Manage assigned Business Development Officers, coach them in sales using consultative conversation, needs assessment forms, and role playing, and participate in joint calls with them and other lines-of-business partners.
  • Advise and monitor goal and objective setting, recommend adjustments in direction as needed, and evaluate the performance of direct reports.
  • Help develop, maintain, and grow the assigned team’s client base, and attract a personal client base through centers of influence and community involvement.
  • Coordinate and implement a customer service and relationship-building program that trains Business Development Officers to develop complete financial relationships with customers.
  • Promote the Trifecta (business, personal, and employer deposits), and establish partnerships for mentoring Business Development Officers and Branch Managers with Regional Banking Executives and Market Managers.
  • Use market knowledge, production, experience, and leadership as differentiators within the corporation or another institution.
  • Maintain relevant relationships with the business and professional community to enhance business opportunities and promote a positive Bank image.
  • Conduct and participate in meetings or on committees as needed.
  • Ensure team and personal credit quality.
  • Refer business opportunities to partners in Wealth Management, Insurance, Treasury Management, and Commercial Lending.
  • Perform other related duties and projects as assigned.
  • Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered daily, as required by the corporation’s risk management program.
  • Adhere to regulatory laws, guidelines, and company procedures as part of the position.

About the Company

First National Bank

Offers personal banking with online services.

First National Bank provides a range of financial services for individuals and businesses, including checking and savings accounts and online and mobile banking. Through its digital platforms, customers can transfer funds, pay bills, review account activity, and manage debit cards from anywhere with an internet connection. Security is a core focus, with processes and systems in place to protect customer information and accounts. The bank differentiates itself by prioritizing secure, convenient online and mobile access to banking services, aiming to help customers manage their finances safely and conveniently, anytime, anywhere.

Company size
51-200
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1864

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