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Per Scholas

Nonprofit tech training and job placement

IT Support Fellow

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeStaten Island, NY, USA$54.1k

About the Job

Requirements

  • Graduate of Per Scholas or equivalent information technology experience.
  • Ability to learn new skills quickly.
  • Strong verbal and written communication skills.
  • Basic understanding of information technology.
  • Interest in teaching and supporting learners.
  • Ability to receive feedback.
  • Ability to work independently without micromanagement.
  • Alignment with Per Scholas’ mission of creating career pathways for individuals from diverse communities.
  • Candidates must reside in one of the listed eligible states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA, or WI.

Responsibilities

  • Support the Lead Instructor and learners in and out of training sessions, reinforcing curriculum and assisting with classroom management and administrative tasks.
  • Assist the Lead Instructor in conducting technical training sessions.
  • Monitor and assist 15–30 learners in lab or classroom environments.
  • Troubleshoot lab equipment, software, or network issues.
  • Provide tutoring or office hours for learners who need additional support.
  • Support classroom time management and instructional pacing.
  • Grade and review labs, assessments, and assignments.
  • Use learning management system platforms such as Canvas to monitor learner performance and attendance.
  • Perform data entry and record keeping in systems such as Salesforce.
  • Participate in regular check-ins with instructors and management.
  • Meet with learners one-on-one to discuss progress and performance.
  • Upskill and cross-train to support additional course offerings.
  • Engage in professional development using platforms such as Canvas, Udemy, Coursera, and LinkedIn Learning.
  • Occasionally support instruction delivery in preparation for promotion to Lead Instructor.

Desired Qualifications

  • CompTIA A+, Google IT, or related certifications.

About the Company

Per Scholas

Nonprofit tech training and job placement

Per Scholas is a nonprofit that provides tuition-free technology training and career development services to people from underserved communities. It partners with businesses to address tech talent gaps by delivering customized upskilling and reskilling programs for new entrants and existing employees, across IT, cybersecurity, software development, analytics, and more. The training typically includes interviews prep, resume coaching, and mock interviews to prepare graduates for the job market, and the organization assists with job placement by leveraging corporate partnerships. Unlike for-profit training providers, Per Scholas funds its programs through corporate sponsorships, grants, and donations, and adds value for employers by delivering job-ready graduates and tailored training. Its goal is to expand access to tech careers for diverse candidates while helping companies fill technical skills gaps with qualified hires.

Company size
1,001-5,000
Company stage
Grant
Total funding
$5.4M
Headquarters
New York City, New York
Founded
1994

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