Customer Insights Analyst
CarTrawler
Customer Insights Analyst
CarTrawler
B2B car rental and mobility platform
Tech that takes you places
We’re CarTrawler, the global travel tech company behind seamless connections between people, places and possibilities. From powering car rental to creating smarter ways to move, we make travel smoother for millions worldwide. Our culture is built on curiosity, collaboration and craic where every idea counts and every journey matters. Ready to make an impact? Let’s go places together.
CarTrawler’s Customer team champions travellers and partners alike. We create experiences that are simple, seamless and human whether supporting customers directly or collaborating with partners to improve every interaction. By listening, analysing and acting with empathy, we ensure that our service not only solves problems but builds lasting loyalty.
Your Journey starts here!
Turn data into insights that make a real difference to our customers and our business. Joining our Customer Insights team on a 12-month fixed-term contract, you’ll take ownership of key reporting and analysis, helping teams understand performance, uncover opportunities and make confident, data-driven decisions. You’ll create intuitive reporting that enables colleagues to explore data independently, while using emerging AI capabilities to make our insights smarter and more proactive. It’s a role with plenty of scope to collaborate, experiment and develop your skills as our approach to analytics and AI continues to evolve.
Go on, give it a go!
We know that looking for a new job can feel a bit daunting but don’t let a touch of imposter syndrome hold you back. Even if you don’t tick every box, we’d still love to hear from you! Apply today to stay connected.
At CarTrawler, we’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. No matter your background, identity, or life experience, if you’re passionate about what you do, you’ll be welcomed here.
Hybrid Working & Eligibility: Our hybrid working policy requires employees to work onsite at our CarTrawler Dublin office a minimum of 2 days per week.
Applicants must have an existing right to work in Ireland without the requirement for employment permit sponsorship to be considered for this role.
B2B car rental and mobility platform
CarTrawler is a B2B travel technology provider that offers a centralized Connect Platform which partners (airlines and OTAs) embed into their sites or apps to offer co-branded car rentals, airport transfers, and ride-hailing. The platform aggregates inventory from over 2,200 suppliers across 50,000 locations and uses pricing models and data-driven tools to optimize conversions and revenue. Partners incur no upfront investment; CarTrawler earns a commission on bookings. The company differentiates itself with a large global network, a strong data science capability for dynamic pricing and personalization, and an expanding multi-product suite (including insurance via Koala). CarTrawler’s goal is to help partners grow ancillary revenue by providing seamless, end-to-end mobility options to travelers worldwide.
Explore more opportunities at CarTrawler