Flagstar Bank

Regional bank offering diversified financial services

Senior Financial Center Associate - Floater

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeRockville Centre, NY, USA

About the Job

Requirements

A high school diploma, high school equivalency (GED, HiSET, or TASC), or foreign equivalent is required.
At least 3 years of teller experience in financial services is required.
At least 2 years of supervisory experience in a branch setting, managing tellers and compliance, is required.
Must be able to travel extensively to financial centers across New York, including the five boroughs, Upstate, and Long Island.
Experience working in a changing, dynamic environment is required.
Knowledge of business accounts and wire transfers is required.
Must demonstrate professionalism and problem-solving ability.
Must have interpersonal, verbal, and written communication skills.
Must be client-service oriented and able to work as part of a team.
Must be able to work independently with minimal supervision and maintain positive relationships.
Must be able to manage multiple projects.
Must demonstrate the ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and use of cross-functional insights, aligning relationship-building efforts with enterprise goals.
Must be able to build trusted internal or external client relationships by identifying needs and delivering tailored solutions to enhance the client experience.
Must support a positive work culture and productive work environment while maintaining effective relationships with customers and stakeholders.
The role requires moderate physical exertion and stamina, including standing, sitting, walking, driving, or infrequent lifting.

Responsibilities

Assist the Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with applicable bank policies and procedures.
Travel extensively to various Financial Centers to assist with staffing.
Back up the Financial Center Manager and assist with opening and closing the Financial Center, facilities issues, POD scanning, reviewing teller work, invoice payment, Financial Center proof, daily and monthly Financial Center reports, and monthly audits.
Provide ongoing client servicing and respond to inquiries and requests regarding accounts.
Assist Private Client Groups with client relationships, including wire transfers, new account paperwork, foreign wires, and collections.
Assist back-office personnel in resolving operational issues, including proof, investigations, and wire transfer requests.
Assist Financial Center management with projects.
Complete ongoing training as required, including compliance and human resources training.
Perform special projects and additional duties as required.
Adhere to regulatory and compliance policies and standards associated with the job, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.

Position Title

Senior Financial Center Associate - Floater

Location

Rockville Centre, NY 11570

Job Summary

Assists Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with all applicable Bank policies and procedures. Extensive traveling to various Financial Centers to assist with staffing.

Job Responsibilities:

JOBRESPONSIBILITIES

Back-up to Financial Center Manager.Assistswith opening and closing Financial Center; facilities issues, POD scanning, review of teller work, invoicepaymentFC proof, daily/monthly FC reports,monthlyaudits,etc.

Provides ongoing servicingrelationshipwith clients and responds to inquiries and requestsregardingaccounts. Assists Private Client Groups with client relationships including wire transfers, new account paperwork, foreign wires, collections etc.

Assistsback officepersonnel in resolving operational issues, including proof,investigationsand wire transfer requests.

Assists financial center management with a variety of projects.

Complete ongoing training asrequiredCompliance, HR, etc.

ADDITIONALACCOUNTABILITIES

Performs special projects, andadditionalduties and responsibilities asrequired.

Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliance trainings. Accountable tomaintaincompliance with applicable federal,stateand local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

Education levelrequired:High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

Minimum experiencerequired:3+ Yearsof Teller experience in financial services.

2 years: supervisor in a branch setting, managing tellers, compliance, etc.

Must be able to travel extensively to various locations in New York (5 Boroughs, Upstate, Long Island).

Experience working in achangingdynamic environment.

Job Competencies:

Knowledge of business accounts and wires.

Displays professionalism.

Good problem-solving skills.

Good interpersonal,verbaland written communication skills.

Client service oriented, team player.

Motivated.

Ability to work independently with minimal supervision.

Ability tomaintainpositive relationships.

Ability to manage multiple projects.

Must be able to travel extensively to various locations in New York (5 Boroughs, Upstate, Long Island).
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA):The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer - Vets/Disabled

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$18.83 - $29.28

About the Company

Flagstar Bank

Regional bank offering diversified financial services

Flagstar Bank is a regional bank that offers a broad range of financial products and services through its 418 branches in 10 states, complemented by digital channels. It operates with a customer-first mindset, emphasizing local market expertise, personalized solutions, and community focus. Its products work through a combination of branch-based relationship banking and technology-enabled services to meet customers’ financial needs. What sets Flagstar apart is its emphasis on local knowledge, community involvement, and diverse, inclusive workplace culture, rather than solely relying on scale or standard products. The company’s goal is to deliver a new energy in banking that opens doors for customers’ financial and personal success while strengthening the communities it serves.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Troy, MI
Founded: 1987

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