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Utah State University

Land-grant university in Logan, UT

Dementia Care Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeLogan, UT, USANo salary listed

About the Job

Requirements

  • A master's degree in Social Work, Gerontology, Public Health, Health Education, Human Development and Family Studies, Nursing, or a closely related field; alternatively, a bachelor's degree in a related field plus at least two years of dedicated professional experience in dementia care, aging services, or clinical case coordination.
  • Excellent professional written and verbal communication skills.
  • A valid driver's license and willingness to travel across rural Utah, approximately six multi-day trips per year.
  • Prior experience providing one-on-one care consultations, resource navigation, or case management for older adults and family caregivers is preferred.
  • Familiarity with Utah's aging service network, including Area Agencies on Aging, USU Extension, and rural health clinics, is preferred.
  • Experience administering standardized psychometric or caregiver assessment scales, such as the North Dakota Care Consultation Empowerment Scale, is preferred.
  • Bilingual proficiency in English and Spanish is an asset.
  • In-depth understanding of Alzheimer's disease, related dementias, disease progression, behavioral management, and the psycho-emotional toll experienced by family caregivers.
  • Ability to conduct empathetic, structured consultations, crisis de-escalation, and family needs assessments.
  • Proficiency and comfort conducting clinical video conferences and telephone consultations using secure, HIPAA-compliant platforms.
  • Understanding of the geographic, economic, and logistical barriers facing rural and frontier communities in Utah, including healthcare workforce shortages and broadband limitations.
  • Networking and presentation skills, including comfort reaching out to rural physicians, community leaders, and large-audience workshops.
  • Experience working within electronic health record systems such as PnC, secure cloud storage such as Box, and administering standardized evaluation tools.
  • Autonomy, organizational discipline, and creative problem-solving skills to build a new program footprint.

Responsibilities

  • Conduct comprehensive, tailored one-on-one telehealth consultations by video or telephone with family caregivers of people living with Alzheimer's disease and related dementias in designated rural Utah counties.
  • Administer baseline intake screenings and caregiver needs assessments to evaluate caregiver burden, competence, behavioral symptoms, and urgent priorities.
  • Synthesize consultation findings into customized action plans detailing localized services, county-specific respite programs, legal and financial resources, and evidence-based dementia coping strategies.
  • Conduct structured follow-up touchpoints four weeks and six months after consultations.
  • Maintain timely electronic health records using the SCCE's PnC software and adhere to HIPAA and Institutional Review Board ethical standards.
  • Build and maintain referral partnerships with rural primary care physicians, local health departments, rural hospital networks, and community clinics.
  • Build referral channels with Area Agencies on Aging, Meals on Wheels programs, USU County Extension offices, and rural public libraries.
  • When invited, conduct culturally humble outreach with Tribal Health Departments, Indian Health Service facilities, and Title VI Native American Aging Programs to establish culturally adapted referral pathways for Indigenous caregivers.
  • Conduct approximately six annual outreach and educational trips across rural Utah to lead caregiver workshops, present at conferences, and meet community stakeholders.
  • Collaborate on statewide and rural-targeted promotional campaigns, toolkits, and educational presentations.
  • Track client intake, ZIP codes, and consultation counts to maintain separation between rural LIFT grant metrics and the state DHHS tri-county Dementia Caregiver Clinic contract.
  • Compile quarterly and annual service utilization metrics, geographic reach summaries, and empowerment outcome data for LIFT grant renewal reports.
  • Collaborate with ADRC leadership to integrate rural consultation protocols into the broader Dementia Caregiver Clinic model as the role transitions toward permanent institutional support.

About the Company

Utah State University

Land-grant university in Logan, UT

Utah State University is a public land-grant and space-grant research university headquartered in Logan, Utah. It provides education, research, and public engagement through its main campus and a statewide network of locations.

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