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RHA Health Services

Community-based disability and behavioral health services

Residential Team Lead

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeJackson, TN, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent.
  • One year of experience working with people with developmental disabilities.
  • A flexible schedule and availability to provide on-call coverage as needed.
  • Must be qualified as a Habilitation Technician II (med certified) or eligible to be designated at the first available training after accepting the position.
  • Must be at least 18 years of age.
  • Must regularly lift 20 pounds and be able to lift at least 50 pounds and pull at least 25 pounds.
  • Must be able to squat, kneel, crawl, crouch, climb, stoop, regularly use hands to finger, handle, or feel objects, tools, or controls, and regularly stand and walk.
  • Must demonstrate CPR proficiency from floor level, requiring work on hands and knees, bending, standing, and lifting.
  • Must have close, distance, and peripheral vision, and be able to talk and hear.
  • Complete pre-employment criminal background screening, registry checks, and drug testing.
  • Provide education verification and other credentialing based on position requirements.
  • Provide proof of employment history or references if required.
  • For positions requiring driving, provide proof of driver's license, driver's insurance, and a vehicle if required to transport individuals.

Responsibilities

  • Supervise and coordinate Direct Support employees and manage operations, staffing, and budgets of assigned facilities.
  • Interview and hire Direct Support Professionals.
  • Prepare employee schedules to ensure adequate staffing coverage at all times.
  • Perform personal care duties performed by Direct Support staff, including personal hygiene tasks, meal preparation, and goal implementation.
  • Spend adequate time in the residential facility monitoring staff interactions and relationships with supported individuals across all three shifts, providing feedback, maintaining harmony, and serving as a positive role model.
  • Seek to understand supported individuals in the context of their personal history, social and family networks, and hopes and dreams for the future.
  • Resolve employee issues and conduct performance reviews.
  • Ensure employees meet training requirements and attend required events.
  • Monitor selected budget items and stay within guidelines.
  • Provide after-hours and on-call coverage as part of the direct care rotation.
  • Ensure supported individuals have a clean and maintained home and yard.

Desired Qualifications

  • CPR, first aid, NCI, and/or MedTech certification is a plus.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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