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Victory Programs

Victory Programs

Housing-first services for homelessness, health, prevention

Awake Overnight Resident Assistant

Part-Time
$22.28/hr
Entry
Boston, MA, USA
In Person

About the job

Requirements
  • Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status.
  • High School diploma or equivalent.
  • Strong organizational, writing, and communication skills.
  • Knowledge of or openness to Addiction/Recovery and Harm Reduction Practices/Philosophy, or willingness to acquire this knowledge within the first six months of employment.
  • Excellent verbal communication skills, including an ability to have open and affirming conversations.
  • Ability to work and relate to residents in a helpful, directive, and compassionate manner.
  • Ability to work independently and cooperatively as a member of a professional team.
  • Must be CPR certified, which may be obtained upon hire.
  • Completed TB screening, which may be obtained upon hire.
  • Three work-related professional references, at least two from a manager or supervisor.
Responsibilities
  • Act in accordance with Victory Programs, Inc.’s Standards of Excellence and Philosophy of Care, including maintaining professional ethics, boundaries, and client confidentiality.
  • Ensure that the residence is maintained in a state of good repair and orderliness and is free from hazards.
  • Ensure that fire safety standards are met at all times.
  • Enforce policies and procedures related to maintaining a safe and appropriate residential environment while promoting a healthy, supportive, inclusive community.
  • Engage in relationship building, Nonviolent Crisis Intervention, motivational interviewing, and conflict de-escalation as needed in the milieu space.
  • Accurately document observations, encounters, incidents, and engagements with clients during the shift.
  • Support the inventory of client belongings.
  • Assist with storage of food, household supplies, and linen supplies, including inventory, collection, distribution, and laundering as directed.
  • Provide assistance with daily office and administrative functions, including filing, phone coverage, reception, and maintenance of house records.
  • Communicate to management and peer staff information specific to the organization and maintenance of the facility during the shift, using oral and written reports in the daily log and incident reports as required.
  • Attend supervision, staff meetings, clinical team meetings, and periodic professional development training and workshops as requested by the supervisor.
  • Conduct scheduled safety, security, and wellness rounds or checks throughout the program to ensure the well-being of all residents.
  • Work collaboratively within the team to provide client-centered services.
  • Participate in and support agency program events, State House rallies, fundraising and advocacy events, rallies, walks, and other agency functions.
  • Perform other duties or tasks requested by the supervisor or their designee.
Desired Qualifications
  • Experience working with families, parents, and youth experiencing housing instability and trauma.
  • Previous experience in Nonviolent Crisis Intervention, de-escalation, and milieu management.
  • Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, sexually transmitted infections, sex work, and health-related social issues faced by people who use drugs.
  • Proficient computer skills, including Microsoft Word, Microsoft Excel, and other databases.
  • Valid Massachusetts driver’s license and safe driving points of 00, 98, 99, 01, 02, or 03.

About the company

Victory Programs provides housing, health care, and prevention services in Greater Boston for people experiencing homelessness, substance use disorders, and chronic illnesses like HIV/AIDS. It operates a housing-first, low-barrier model with emergency shelters, transitional and permanent housing, recovery support, and prevention services such as testing, meals, and naloxone distribution, all coordinated through case management and peer support. The organization stands out through decades of adapting to community needs—from early acceptance of clients with HIV/AIDS to mobile outreach and strategic mergers, including Fenway Health’s housing programs—delivering integrated services across multiple sites. Its main goal is to reduce homelessness and improve health outcomes by using stable housing as the foundation for recovery and prevention.

Company Size

201-500

Company Stage

Grant

Total Funding

$150K

Headquarters

Boston, Massachusetts

Founded

1975

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 16 Williams acquisition adds ten family units near transit and schools.
  • 2025 Boston acquisition of enVision Hotel secured two-year operations through 2027.
  • FY2024 program ratio hit 88%, reinforcing funder confidence in direct-service delivery.

What critics are saying

  • Brookline opposition around 16 Williams shows neighborhood friction that can delay 2027 opening.
  • FY2024 revenue $30.6 million and expenses $29.8 million leave thin operating cushion.
  • City- and grant-dependent enVision Hotel operations face funding gaps after 2027 without replacement capital.

What makes Victory Programs unique

  • Housing-first model spans shelters, permanent housing, recovery, and HIV/AIDS services across Boston.
  • 1975-founded Victory Programs repeatedly absorbed unmet needs, including Fenway housing programs in 2024.
  • 16 Williams in Brookline extends family reunification housing with 24/7 wraparound support.

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Benefits

Health Insurance

Dental Insurance

Disability Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

12%

1 year growth

12%

2 year growth

12%
VPI
Jun 22nd, 2026
16 Williams transitional housing press release.

16 Williams transitional housing press release. FOR IMMEDIATE RELEASE Victory Programs expands family support with the acquisition of 16 Williams transitional housing. The new property will provide 24/7 wrap-around services and a safe, stable environment tailored for parents navigating early recovery and child reunification. BOSTON, MA - June 22, 2026 Victory Programs (VPI), a recognized leader in innovative housing, health, and recovery services for individuals and families, today announced the acquisition of a 10-bedroom residential property, located at 16 Williams in Brookline. Situated in a walkable neighborhood near public transit, local schools, and retail services, the property will anchor an expansion of Victory Program's family supportive housing program. "We're excited to embark on this critical project to improve public health and offer compassionate pathways to housing stability for families," announced Sarah Porter, President and CEO of VPI. "Upon completion, the project will create the dignity, encouragement, and tangible anchors of hope necessary for families to successfully realize long-term stability. The program, a cornerstone of VPI's investments in preventing family homelessness, will provide stable, dignified housing and supportive services to mothers undertaking the complex family reunification process with their young children, strengthening family cohesion. "As the housing crisis intensifies, VPI is focused on scaling our unique, evidence-based model of family stability, " announced Alex Train, COO of VPI. "In tandem, we're committed to contributing to the vitality of Brookline as an agency with deep roots in the region." Building on the success of existing family programs, like the Portis Family Home and ReVision Family Home, 16 Williams will offer a vital lifeline for parents working to heal from the traumas of homelessness and reconnect with their children. Over the coming months, VPI will undertake a design process to thoughtfully improve the property, while remaining faithful to the notable character of the building. This will include community workshops and stakeholder meetings to solicit feedback to strengthen the plan. A schedule of upcoming community sessions will be announced over the summer, with the renovation scheduled to be completed in 2027, culminating with the opening of the new program. Victory Programs Incorporated know that a thriving neighborhood relies on safe environments and clear communication, that is why Victory Programs is prioritizing robust, ongoing dialogue with neighbors and implementing rigorous operational standards. To ensure accountability and effective operations, 16 Williams will operate under the guidance of newly appointed Chief Operating Officer Alex Train. Bringing extensive expertise in community development, he will oversee strict security measures, clear visitor clearance protocols, and dedicated on-site management to maintain a secure environment for both residents and the Brookline neighborhood. VPI maintains a deep investment in both the long-term success of the families and the vibrancy of the neighborhood. To demonstrate this commitment and be good neighbors, Victory Programs is already taking proactive measures - including immediate ecological and rodent-remediation work, as well as improving the property's landscaping and site conditions. Ultimately, VPI aims to build genuine, lasting connections with the Brookline community, while positively contributing to the surrounding neighborhood. Families residing at 16 Williams will have access to Victory Programs' comprehensive wrap-around services, with dedicated staff on-site around the clock. This 24/7 presence ensures immediate support for residents while providing a strong sense of security and peace of mind for the surrounding neighborhood. These services include intensive case management, family support, and connections to community resources, all designed to help families stabilize quickly and transition into permanent, independent housing with the tools they need to succeed. About Victory Programs Victory Programs provides housing that meets people where they are, moving them out of crisis and into lasting stability. Serving the community for decades, the organization operates emergency shelters, temporary housing, and permanent housing, all equipped with supportive services to help those facing homelessness, substance use disorders, and chronic health challenges. To learn more, visit www.vpi.org.

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