Full-Time

QA Manager

Updated on 5/16/2024

Xylem

Xylem

5,001-10,000 employees

Advanced water management and technology solutions

Industrial & Manufacturing
Hardware

Senior

Auburn, NY, USA

Required Skills
Management
Quality Assurance (QA)
Requirements
  • Bachelor’s Degree in applied science or engineering field
  • Master’s degree preferred
  • Advanced certification a plus
  • Five (5) years prior experience in Quality Assurance for consumer product manufacturer
  • Experience in quality management systems
  • Experience in quality system audits
  • Strong proficiency of Microsoft Windows, Word, Excel, and Power Point
  • Demonstrated experience working with manufacturers, suppliers, and distributors
  • Exceptional written and oral communication skills
  • Proven track record in setting and managing business targets
  • Successful experience working in challenging business environment
  • Demonstrated success in managing inter-functional challenges
  • Ability to read and interpret mechanical and electrical drawings
  • Ability to lead a team in the creation of basic manufacturing quality documentation
  • Ability to lead a team in the implementation and maintenance of a layered audit program
  • Ability to forge cross-functional ties and partnerships
  • Ability to manage time effectively
  • Ability to manage and coach a team of Quality Engineers in shop floor quality management
Responsibilities
  • Oversee and manage the daily execution of Quality Management System
  • Lead, participate in, and manage quality engineers in daily duties and continuous improvement projects
  • Act as the ISO representative and manage compliance to standards
  • Lead the internal quality department for annual review purposes
  • Assess department skills and identify training needs
  • Develop common expectations for Quality Engineers
  • Lead the internal quality department in disciplined data-driven plant floor improvement
  • Review processes and make recommendations for improvement
  • Lead corrective action process for warranty and manufacturing related issues
  • Oversee product-defect data collection and direct corrective actions
  • Coordinate MRB process and resolve key customer issues
  • Conduct weekly update sessions with Quality Engineers
  • Track Quality System audits and work to close identified gaps
  • Prepare monthly reports outlining improvement activities and customer PPM levels
  • Summarize corrective actions related to returns and warranty status
  • Suggest improvements to the Quality Management System

Xylem specializes in advanced water technologies and solutions, integrating digital technology and analytics to improve water and wastewater management, conservation, and reuse. The company offers a range of products such as water meters, pumps, and controllers to support sustainable water solutions.

Company Stage

Seed

Total Funding

$10.2M

Headquarters

Washington, District of Columbia

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

24%

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.