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Domino's

Global pizza delivery and franchise network

Assistant Manager

Food & Beverage Operations ManagementPosted on Nov 14
Full-timeFort Walton Beach, FL, USAIn-person

About the Job

Requirements

  • Know all operational tasks and be able to train others in those tasks.
  • Be able to operate all equipment.
  • Be able to stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Be able to prepare products correctly at an advanced pace.
  • Be able to receive and process telephone orders.
  • Be able to take inventory and complete associated paperwork.
  • Be able to clean the store and equipment daily.
  • Have the ability to comprehend and give correct written instructions.
  • Be able to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Be able to make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Be able to enter orders using a computer keyboard or touch screen.
  • Have access to dependable transportation to and from work.
  • Have a valid driver's license and a safe driving record meeting company standards.
  • Have access to an insured vehicle usable for delivery.
  • Have navigational skills to read a map and locate addresses within the designated delivery area.
  • Be able to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Be able to carry pizzas and beverages while walking and climbing during deliveries.
  • Be able to walk between the store and delivery vehicle, and from the vehicle to the customer's location.
  • Be able to climb five or more flights of stairs when delivering products.
  • Be able to meet the physical demands of frequent bending, crouching, squatting, reaching, and continuous hand use described for the role.
  • Have far and night vision suitable for driving.
  • Be able to work in varying and sometimes adverse weather conditions while delivering products, driving, and distributing coupons.

Responsibilities

  • Assist the General Manager in coordinating and taking ownership of tasks and assignments given to the team.
  • Support day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
  • Help develop managers by setting an example and mentoring the team.
  • Adhere to policies and procedures and expect the same from crew members.
  • Encourage current team members daily and recruit new team members.
  • Handle staffing, paperwork, food management, time management, professional appearance, store image standards, customer service and service recovery, attendance and punctuality, store cleanliness, and marketing.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products correctly at an advanced pace.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean the store and equipment daily.
  • Deliver products by car to customers' doors and distribute flyers and door hangers.
  • Deliver pizzas within the designated delivery area, potentially making several deliveries per shift.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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