Senior Manager of Warehouse Distribution

The Senior Manager of Warehouse Distribution is responsible for overseeing and managing all activities related to the outbound flow of goods. Your primary focus is to ensure that products are picked, packed, and shipped accurately, efficiently, and on time to meet customer and business requirements. This role is crucial in maintaining the distribution center's operational effectiveness and ensuring high levels of customer satisfaction.

*Required to work fully on-site in Kenosha, WI*

• Staff Management: Oversee warehouse staff, including hiring, training, scheduling, and performance management. Ensure employees are properly trained in warehouse operations and safety protocols.
• Team Leadership: Lead by example, fostering a collaborative and productive work environment. Motivate teams to meet or exceed performance metrics.
• Conflict Resolution: Address and resolve employee disputes or operational issues in a professional and timely manner.
• Order Fulfillment: Ensure accurate and timely picking, packing, and shipping of orders to meet customer demands and service-level agreements (SLAs).
• Shipping: Outbound logistics to ensure goods are dispatched in a timely and cost-effective manner.
• Workflow Optimization: Develop and implement efficient workflows and processes to improve productivity and reduce costs.
• Technology Utilization: Utilize warehouse management systems (WMS - Oracle)
• KPI Monitoring: Track key performance indicators (KPIs) such as order accuracy, on-time shipments, quality and productivity rates, and implement improvements when necessary.
• Health and Safety Standards: Enforce compliance with workplace safety regulations (e.g., OSHA standards) to prevent accidents and injuries. Conduct regular safety audits and training.
• Regulatory Compliance: Ensure all warehouse and distribution activities comply with company policies, legal regulations, and industry standards.
• Capacity Planning: Assess and plan for warehouse space utilization, seasonal volume fluctuations, and staffing needs.
• Budget Management: Assist in creating and managing budgets for warehouse operations, including labor, equipment, and supplies.
• Continuous Improvement: Identify areas for improvement, implement process enhancements, and drive cost-saving initiatives.
• Problem Resolution: Address and resolve issues related to delayed shipments, inventory discrepancies, or damaged goods.
• Customer Satisfaction: Collaborate with other departments (e.g., sales, customer service) to ensure customer expectations are met or exceeded.
• Data Analysis: Generate and analyze reports on warehouse performance, including productivity, accuracy, and efficiency metrics.
• Documentation: Maintain accurate records for inventory, shipments, employee performance, and safety incidents.
• Cross-Department Collaboration: Work closely with procurement, supply chain, and transportation teams to ensure a seamless flow of goods from suppliers to customers.
• Vendor Management: Coordinate with external vendors and carriers to maintain effective partnerships and resolve logistical challenges.
• Problem-Solving: Quickly address operational disruptions (e.g., equipment breakdowns, staffing shortages, delivery delays) to minimize impact on distribution timelines.
• Risk Mitigation: Develop contingency plans to manage risks, such as supply chain disruptions, inventory shortages, or natural disasters.

Minimum Qualifications:

• Bachelor's Degree required.
• Minimum 10+ years of experience, including minimum 2+ years as a team supervisor/manager.
• Experience managing costs and optimizing resource allocation.
• Strong leadership and management skills.

Preferred Qualifications:

• Strong leadership, management skills
• Strong verbal, interpersonal and written communication skills
• Experience with Lean and Six Sigma processes
• In-depth understanding of OSHA regulations and workplace safety standards.
• Ability to ensure that the warehouse is a safe environment for employees.
• Ability to present complex information in a clear and concise manner.
• Advanced delegation and follow-up skills.
• Advanced ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship.
• Strong verbal, interpersonal and written communication skills.
• In-depth knowledge of WMS software to manage and automate daily operations, order picking, inventory tracking, and reporting strongly preferred.
• Understanding of warehouse process automation and the potential for robotics to
• Requires ability to gain cooperation of others.
• Ability to identify inefficiencies in workflows and implement improvements to streamline operations strongly preferred.
• Demonstrated ability to use data analytics to make informed decisions and produce reports on operational performance strongly preferred.
• Familiarity with local, national, and international regulatory requirements for warehousing, such as environmental regulations, labor laws, and hazardous materials handling.
• Ensures high levels of customer satisfaction through accurate order fulfillment, on-time delivery, and proactive issue resolution.
• Ability to identify underlying issues in warehouse operations, such as bottlenecks, errors, or inefficiencies, and implement solutions.
• Continuously explores new tools, technologies, and best practices that can drive operational excellence.
• Identifies skill gaps and provides training to ensure staff is well-equipped to perform their tasks efficiently.

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected]. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 136100.00 - USD 204100.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.