U

Unifi

Full-spectrum aviation services for carriers

Ramp Trainer Supervisor

Full-TimeUpdated on 10/16/2026
No salary listed
Mid
Calgary, AB, Canada
In Person
TrainingCorporate & Technical Training

About the job

Requirements
  • Previous experience in aviation ground operations and training.
  • A strong understanding of aviation regulations and safety standards.
  • Leadership experience with the ability to motivate and inspire a team.
  • Detail-oriented with strong organizational and documentation skills.
Responsibilities
  • Develop and update comprehensive training programs for ramp operations, ground handling, and related safety procedures.
  • Collaborate with relevant departments to incorporate changes in industry regulations, company policies, and operational procedures into training materials.
  • Lead a team of ramp trainers, providing guidance, support, and direction to ensure consistent and effective training delivery.
  • Conduct regular performance evaluations for trainers and provide constructive feedback for continuous improvement.
  • Conduct hands-on and classroom training sessions for ground personnel, focusing on safety, efficiency, and compliance with industry standards.
  • Use simulations, drills, and workshops to enhance the skills and knowledge of ramp operations staff.
  • Maintain accurate and up-to-date records of training activities, including attendance, assessments, and feedback.
  • Ensure compliance with regulatory requirements and company standards for training documentation.
  • Evaluate the effectiveness of training programs through regular assessments and feedback mechanisms.
  • Identify areas for improvement and implement enhancements to training content, methods, or materials as needed.
  • Collaborate with the safety and compliance teams to integrate safety protocols and procedures into training programs.
  • Monitor and enforce adherence to safety regulations during training sessions and daily operations.
  • Work closely with the operations department to align training programs with current operational needs and challenges.
  • Provide input on operational policies and procedures based on training observations and feedback.

About the company

Unifi provides a broad range of aviation services at airports, handling everything from arrival to departure for carriers. Its services include ramp and passenger handling, cabin and cargo services, operations and load control, aircraft and ground support equipment maintenance, crew transportation, security, wheelchair and skycap assistance, and flight control consulting. It works by delivering these services on-site at airports, coordinating multiple teams to support airline operations from planning through departure with tailored solutions for each airport. Unifi differentiates itself by offering an end-to-end set of services in a single operation, enabling centralized management and seamless coordination across disciplines. The goal is to help customers compete effectively in the air travel market by consistently providing high-quality services that give them an operational edge.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

1997

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Simplify Jobs

Simplify's Take

What believers are saying

  • Unifi won TUI Gatwick in March 2026, expanding UK revenue and headcount.
  • WCAA renewed Unifi’s Detroit wheelchair pilot in April 2026, strengthening airport relationships.
  • Unifi’s January 2026 Viggo acquisition added Dutch scale and Schiphol access.

What critics are saying

  • Delta terminated Unifi’s Atlanta commissary contract, forcing 379 layoffs effective September 30, 2025.
  • Delta’s vendor switch to Newrest proves customer concentration can erase major revenue overnight.
  • If Delta keeps shifting work away, Unifi’s Atlanta base becomes a shrinking stranded asset.

What makes Unifi unique

  • Unifi spans North America, the UK, Ireland, and continental Europe after Viggo, January 2026.
  • Its Gatwick TUI operation handles 195 weekly departures with 170 new assets.
  • DTW autonomous wheelchairs show airport-specific service innovation and accessibility execution.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Paid Vacation
  • 401(k) Retirement Plan
  • Wellness Program
  • Employee Discounts

Company News

Wayne County Airport Authority
Apr 13th, 2026
WCAA, Unifi partnership brings autonomous wheelchairs to Evans Terminal.

WCAA, Unifi partnership brings autonomous wheelchairs to Evans Terminal. News Releases Apr 13 2026 DETROIT (April 13, 2026) - The Wayne County Airport Authority (WCAA) is partnering with Unifi to introduce autonomous wheelchairs to the Warren Cleage Evans Terminal at Detroit Metropolitan Wayne County Airport (DTW). The partnership is a pilot program providing support to customers who may have difficulty walking long distances or navigating independently throughout the airport terminal. The devices are programmed to transport travelers to designated locations within the terminal, such as restrooms or concessions, and their departure gate. All autonomous personal mobility vehicles are designed with Blueberry Technology, which leverages artificial intelligence (AI) and preloads virtual maps of the airport to help all customers explore the terminal with ease. "The introduction of autonomous wheelchairs at the Evans Terminal represents yet another significant advancement in enhancing accessibility," said WCAA CEO Chad Newton. "This partnership with Unifi enables us to provide an innovative and efficient service for our customers, facilitating a more seamless and inclusive experience at DTW." Travelers will continue to receive assistance from Unifi team members upon arriving at the airport. Once security screening is completed, interested customers will be escorted to the loading area of the autonomous personal mobility vehicles and receive instructions on how to safely operate the wheelchairs. If preferred, travelers can still opt for traditional wheelchair service. Blueberry Technology-powered personal mobility vehicles are designed with user-friendly functions and safety features: - Obstacle detection and avoidance capabilities allow the wheelchairs to slow down or stop when pedestrians or objects are within reach. - Manual override feature provides an added layer of reassurance and user control. - Customized speed and motion limits are set for indoor, pedestrian-dense environments. - Geo-fencing functionality ensures devices remain in authorized areas within the terminals. - Emergency stop controls are accessible for passengers and nearby staff. Through remote monitoring, system updates will be conducted periodically to ensure the most efficient and effective pathways for customers. Funding for the program is partially supported by a grant from the Office of Future Mobility and Electrification, a division of the Michigan Economic Development Corporation (MEDC), as part of the Michigan Mobility Funding Platform (MMFP). Last spring, WCAA and Unifi established a similar partnership to implement the deployment of autonomous wheelchairs at the Edward H. McNamara Terminal. For additional information, members of the media may contact: [email protected] Metro Wayne Co or Media Line (734) 247-7379 Detroit Metropolitan Wayne County Airport (DTW) welcomed 33 million passengers in 2024. As one of the world's leading air transportation hubs, DTW offers service from 18 scheduled passenger airlines. Michigan's largest airport offers approximately 800 flights per day to and from more than 125 nonstop destinations on three continents. With two award-winning passenger terminals, six jet runways, and an onsite AAA Four-Diamond Westin Hotel, DTW is among the world's most efficient, customer friendly and operationally capable airports in North America. Detroit Metropolitan Wayne County Airport earned Airports Council International's 2020 and 2022 Airport Service Quality Award for Best Airport by Size and Region (25 to 40 million passengers per year in North America). DTW has also garnered three prestigious awards for customer satisfaction since 2010. DTW is operated by the Wayne County Airport Authority, which also operates nearby Willow Run Airport - an important corporate, cargo and general aviation facility. The Airport Authority is entirely self-sustaining and does not receive tax dollars to support airport operations. Visit www.metroairport.com for more information. WAYNE COUNTY AIRPORT AUTHORITY CORTEZ STRICKLAND - COMMUNICATIONS & PUBLIC RELATIONS MANAGER MATT MORAWSKI - DIRECTOR, COMMUNICATIONS AND EXTERNAL AFFAIRS ERICA DONERSON - VICE PRESIDENT, COMMUNICATIONS AND EXTERNAL AFFAIRS

Airline Economics Ltd
Feb 5th, 2026
Unifi Aviation enters continental Europe with Viggo acquisition

Unifi Aviation enters continental Europe with Viggo acquisition. Unifi Aviation has expanded into continental Europe with the acquisition of Viggo, a Netherlands-based ground handling provider with more than 50 years of experience.The deal extends Unifi's footprint beyond North America, the UK and Ireland, and adds operations at Amsterdam Airport Schiphol and E... Page content restricted for non-members!

PR Newswire
Jan 29th, 2026
Unifi Aviation Expands into Continental Europe with Acquisition of Viggo

/PRNewswire/ -- Unifi Aviation, a leading global provider of aviation services, today announced the acquisition of Viggo, a premier Dutch ground handling...

11Alive
Aug 12th, 2025
Contract for ground handling services being terminated by Delta, impacting close to 400 airport jobs

The contract was for ground handling services with vendor Unifi Aviation, which said it would cut 379 commissary jobs in Atlanta due to the termination of the contract.

PR Newswire
Apr 14th, 2025
Unifi Launches WHILL Autonomous Wheelchair Service at Detroit Metro Airport

DETROIT, April 14, 2025 /PRNewswire/ - Unifi Aviation, in partnership with WHILL, Inc. and Wayne County Airport Authority (WCAA) is introducing a cutting-edge autonomous wheelchair service for Delta Air Lines customers to enhance accessibility, improve operational efficiency and elevate the passenger experience.