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AI-driven SaaS customer support platform

Growth Marketer

Growth MarketingConfirmed live in the last 24 hours
Full-timeWrocław, PolandNo salary listed

About the Job

Requirements

  • At least 5 years of growth marketing experience at a B2B SaaS or product-led company, with direct ownership of a revenue or pipeline metric.
  • Hands-on experience running Google Ads, Meta Ads, and LinkedIn Ads.
  • Experience building and optimizing product pages and user experience flows for conversion.
  • Working fluency across SEO and AI search (GEO/LLMO), lifecycle marketing, and content-led growth.
  • Comfort with GA4, Google Search Console, Google Tag Manager, and Looker Studio.
  • Enough SQL, tracking, and attribution knowledge to independently answer questions about the SaaS funnel.
  • Professional writing proficiency in English.

Responsibilities

  • Move the self-serve funnel from signups through activation to paid conversion, measured by trials, pipeline, and customer acquisition cost.
  • Drive product-related website sections, including page structure, user experience flow, and conversion performance, in collaboration with UI designers, web engineers, and the SEO manager.
  • Plan and run paid campaigns across Google, Meta, and LinkedIn tied to trial and pipeline goals.
  • Choose and justify channel investments across performance marketing, SEO and AI search (GEO/LLMO), lifecycle marketing, and content, using data.
  • Execute end-to-end by writing copy, building landing pages, setting up campaigns, and analyzing results.
  • Use AI agents and workflows for research, audience analysis, message testing, and brief creation.
  • Use analytics, experiments, and competitor and market research to improve value propositions, with tracking using GA4, GTM, and UTM parameters.
  • Work with Product and Customer Success to maintain message-market fit throughout the buyer journey.

Desired Qualifications

  • Experience with Amplitude and marketing automation platforms such as HubSpot, Customer.io, or Braze.

About the Company

Text

AI-driven SaaS customer support platform

Text S.A. provides AI-powered customer service software as a service (SaaS). Its Text App unifies live chat, a helpdesk, and AI agents in one workspace, with additional tools like ChatBot, HelpDesk, KnowledgeBase, and OpenWidget to manage multi-channel support. An AI agent can be trained on a company’s data to answer questions, handle tasks like lead generation, and hand complex issues to humans, enabling 24/7 automation and scalable support. The company differentiates itself with an integrated multi-product suite in a single platform, a large global customer base, and a public listing on the Warsaw Stock Exchange; its goal is to turn customer support into a revenue-driving, automated function.

Company size
201-500
Company stage
IPO
Headquarters
Wroclaw, Poland
Founded
2002

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