ServiceNow Developer
Egon Zehnder
ServiceNow Developer
Egon Zehnder
Global leadership advisory and executive search
Egon Zehnder · Gurugram, India · Full-time · Posted 2026-09-15
Workplace: on_site
Department: Digital IT
Egon Zehnder is the world’s preeminent leadership advisory firm, inspiring leaders to navigate complex questions with human answers. We have more than 560+ consultants who bring together vast industry experience and diverse insight, operating globally through 68 offices in 36 countries spanning across Europe, the Americas, Asia Pacific, the Middle East, and Africa. We believe that together we can transform people, organizations, and the world through leadership. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. We collaborate as One Firm across industries and geographies, leveraging strengths of every colleague and operate as a private partnership independent of any outside interests.
Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements.
At EZ, you have the opportunity to deliver digital transformation initiatives across the globe for the organization. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value.
We are part of Digital-IT team established 17 years ago in Gurgaon, India to provide technology support and rollout digital initiatives to 60 plus global offices. Digital IT has six key pillars – Functional Technology; Digital Technology; Security & Architecture; Infrastructure & Services and Digital Success & Collaboration Technology to support business and to take lead on digital transformation initiatives with the total strength of 200+ team members across the globe.
The Position
We are looking for a hands-on ServiceNow Developer with strong experience across ITSM processes development and ITOM capabilities. The role involves developing, administering, and continuously improving the ServiceNow platform in an enterprise environment, with a focus on service quality, automation, and data integrity.
The ideal candidate will work closely with operations, infrastructure, and application teams to enhance platform adoption, optimize processes, and ensure ServiceNow effectively supports business and IT operations.
Knowledge and experience required
Experience with:
Transform Maps and Table APIs
Experience with ServiceNow upgrades, cloning, and update sets.
Benefits which make us unique
At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!
Benefits Highlights:
Potential Growth for you!
We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.
Location
The position is based at Egon Zehnder’s KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32.
EZIRS Commitment to Diversity & Inclusion
Egon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion or remuneration.
Egon Zehnder is an Equal Opportunity Employer
Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
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Global leadership advisory and executive search
Egon Zehnder provides leadership advisory services to help organizations with board guidance, CEO searches and succession planning, executive search, leadership assessment, development, and organizational transformation. Its offerings are delivered through a global network of over 525 consultants in 63 offices across 37 countries, working with public and private companies, family-owned enterprises, and governments and nonprofits. The firm collaborates as One Firm to tailor solutions for each client, guiding them through strategic leadership decisions and development programs. Unlike firms that offer limited services, Egon Zehnder combines multiple leadership disciplines under one global team to support long-term outcomes. The company’s goal is to transform people, organizations, and the world through great leadership by delivering practical leadership solutions that strengthen careers, corporations, and societies.
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