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Sopra Steria

IT consulting, digital services, and transformation

Senior Business Analyst - ServiceNow

Business AnalysisConfirmed live in the last 24 hours
Full-timeMalmö, SwedenNo salary listedHybrid

About the Job

Requirements

  • Several years of experience as a Business Analyst within IT, specifically ServiceNow.
  • Experience with requirements management, process analysis, and business development.
  • Understanding of IT Service Management, Information Technology Infrastructure Library, and agile methods.
  • Ability to communicate and collaborate with technical and business stakeholders.
  • Relevant academic education in IT, economics, or equivalent.
  • Fluency in Swedish and English, spoken and written.

Responsibilities

  • Identify and analyze business needs and translate them into functional requirements.
  • Collaborate with customers, development teams, and other stakeholders to ensure effective solutions.
  • Lead and facilitate workshops to gather and prioritize requirements.
  • Document processes and improvement proposals, and drive implementation of new ways of working.
  • Support customers with change management and business process optimization.
  • Work in agile teams and contribute to an effective delivery process.

About the Company

Sopra Steria

IT consulting, digital services, and transformation

Sopra Steria provides consulting, digital services and solutions to help large organizations transform their business through technology. Its offerings cover strategy, systems integration, cloud, cyber security, software development, and managed services, designed to be delivered end to end—from assessing needs and designing a plan to implementing and operating IT systems. The company combines deep knowledge of many industries with a collaborative approach to tailor projects to each client and to deliver measurable, sustainable improvements in performance. Differentiators include its European scale (about 51,000 employees across roughly 30 countries), broad scope—from strategy to operation—and emphasis on practical outcomes that help clients stay competitive. The group’s goal is to put digital to work for its clients in a way that creates a positive, more productive future for all stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1968

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