Assistant Manager - Outlet
No salary listed
Mid
Bachelor's
Mumbai, Maharashtra, India
In Person
Food Service & HospitalityFood & Beverage Operations Management
About the job
Requirements
- A degree in Hospitality Management is required.
- Managerial experience, preferably in luxury hotels or high-end establishments, is preferred.
- Excellent reading, writing, and oral proficiency in English is required.
- The ability to speak other languages and a basic understanding of local languages are advantageous.
- Experience with budgeting, inventory management, and cost control is required.
- Luxury hospitality experience is highly preferred.
- Good communication and customer contact skills are required.
- Service orientation and attention to detail are required.
- The ability to work effectively and contribute to a team is required.
- The candidate must be self-motivated and energetic.
- The candidate must maintain a well-presented and professionally groomed appearance.
- Strong leadership, interpersonal, and training skills are required.
Responsibilities
- Maintain hotel records and forms as prescribed by the hotel.
- Plan ahead and take a proactive approach.
- Stay up to date with financial results, including budget versus actual performance in sales and cost areas, and maximize sales and profit.
- Control expenses and monitor costs, recommending or instituting cost-control measures.
- Ensure project deadlines are met and schedule availability during peak periods, including frequently opening and closing the operation.
- Develop qualified team members who can make decisions and ensure the operation can function during the manager's absence.
- Plan and conduct meetings with clear objectives and results.
- Inspect the Restaurant department at least once a week.
- Use food and beverage hotel software and general administration programs.
- Set and control departmental incentive schemes with the Restaurant Manager.
- Ensure the department adheres to operational budgets and that monthly forecasts and targets are understood.
- Balance financial control with hotel standards and values.
- Ensure the department follows hotel policies, procedures, and standards, and prepare and update the Restaurant Operations Manual.
- Induct new team members using the food and beverage induction manual.
- Assist the Restaurant Manager in completing timely performance reviews and identify team members' development needs.
- Conduct training and delegate work according to team members' skills and abilities.
- Maintain a positive working environment and monitor adherence to operating standards and service culture.
- Promote special events, promotions, and facilities to guests.
- Adapt management style and interpersonal approach to the audience and situation.
- Maintain service quality, meet or exceed budgeted revenue targets, and meet guest expectations and voice-of-guest targets.
- Liaise with food and beverage aggregator applications and other partners to increase revenue and footfall while managing costs.
- Maintain confidentiality and securely store intellectual property, databases, and hotel, customer, and staff information in hard-copy and electronic formats; follow the company's internet and email policy.
- Remain conversant with hotel fire and security procedures, health and safety policies, facilities and attractions, operating standards, departmental procedures, luxury and appearance guidelines, the company's vision and strategies, and accepted payment methods.
Desired Qualifications
- The ability to speak additional languages and a basic understanding of local languages are advantageous.
- Managerial experience in luxury hotels or high-end establishments is preferred.
- Luxury hospitality experience is highly preferred.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget