Partial work-from-home flexibility is available after initial training and onboarding.
About the job
Requirements
Bilingual proficiency in English and Spanish.
One to three or more years of experience working in a law firm.
At least one year of experience as an intake paralegal.
Ability to interact with clients, adjusters, and other lawyers and paralegals over the phone and in person.
Proficiency in computer and administrative skills.
Organization and attention to detail.
Responsibilities
Answer incoming calls and interact with potential new clients over the phone and in person in a caring manner.
Respond to calls efficiently and accurately.
Address client concerns.
Notify paralegals and investigators.
Provide customer service.
Perform other administrative duties.
Desired Qualifications
Experience in personal injury law.
Thompson Law Injury Lawyers vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.
We are excited to hire in the Philadelphia area and are looking for Intake Paralegals to join our team.
About the job: This is a fast-paced team environment that is committed to delivering excellent work and enjoying what we do. The position entails answering incoming calls and interacting with potential new clients over the phone and in person in a caring manner. This involves responding to calls efficiently and accurately, addressing concerns, notifying paralegals and investigators, providing excellent customer service, and performing other administrative duties.
Schedule: Monday to Friday 3pm to 12pm (eastern time)
Qualifications:
REQUIRED: Bilingual in English and Spanish
1-3+ years working in a Law firm.
1+ years as an Intake Paralegal (Personal Injury Law highly preferred)
Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
Proficient in computer and administrative skills.
Overall, organization and attention to detail are necessary.
Total Compensation Package:
Competitive Hourly/Salary ~ Depending on experience level
Excellent Bonus structure
Eligible for partial Work From Home (WFH) flexibility following the initial training and onboarding period
Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, as well as others.
Join us at this exciting juncture, where you can share your experience and make a real difference with our clients and colleagues. We look forward to welcoming you to our dedicated team!