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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipSeattle, WA, USA$23 - $28

About the Job

Requirements

  • Be accepted into or actively enrolled in an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy to ensure patient safety.
  • Use mathematics to determine quantities to dispense, days’ supply, and bottle quantities for prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate response.
  • Meet the physical demands of the role, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, maintaining close visual acuity, and communicating and receiving detailed spoken instructions.
  • Have at least one year of related pharmacy, retail, medical, or customer-service experience (preferred).
  • Be able to become immunization certified once state regulations are met (preferred).
  • Be able to work in the home store and across the market at other locations to meet business needs (preferred).
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint (preferred).

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow applicable federal, state, and local laws, regulations, professional standards, and ethical principles, as well as company policies and procedures for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted by law and supported by required training and certification.
  • When permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market for shifts as needed.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Ability to become immunization certified once state regulations are met; interns should work toward providing patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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