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Teleperformance

Outsourced customer experience management services

Financial Planning and Analysis Assistant Manager

Corporate Finance & FP&AConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Responsibilities

  • Perform short- and long-term financial planning and analysis to measure and forecast future business performance.
  • Analyze internal financial information, including profit and loss accounts, financial statements, working capital, costs, prices, expenses, revenues, and rates of return.
  • Analyze external economic conditions, including inflation, interest rates, and exchange rates, and assess their impact on business operations.
  • Develop financial models to measure and forecast potential impacts of financial transactions and corporate development activities.
  • Participate in or lead the development of new solutions and projects; share best practices and advice with coworkers; outline directions to others; and supervise and coordinate lower-level specialists, serving as the single point of contact in complex matters.
  • Coordinate daily operations and enable and oversee implementation of short- to medium-term team activities.
  • Provide input to policies, processes, and standards, making tactical and operational decisions within a defined scope.
  • Manage a mixed team of specialist and support roles with full employee lifecycle responsibility.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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