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Marriott International

Manages and franchises hotels around the world

Senior Director - Design and Project Management

Construction ManagementConfirmed live in the last 24 hours
Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

  • A minimum of 10 years of progressive experience in hotel design and project management, including 6 years of experience in the design and project management of hospitality projects.
  • Knowledge of innovation and trends inside and outside the industry.
  • Strong written and verbal communication skills.
  • Business acumen.
  • Complex problem-solving and creative solution skills.
  • Ability to build strong working relationships across departments and teams.
  • Ability to negotiate and be flexible when appropriate.
  • Organizational skills and the ability to manage multiple priorities and resources.
  • Knowledge of all aspects of hospitality design and operations.
  • Ability to take a project from design through the construction process, from start to finish.
  • Strong listening skills, including understanding verbal, written, and other forms of communication from customers and co-workers.
  • Ability to build and maintain strong relationships with all levels throughout Marriott International and its development partners.
  • Responsiveness to customer needs.
  • Ability to mentor and provide support to foster an empowered environment.
  • Experience in lodging design, construction, and project or process management.
  • Experience managing development of scopes of work, financial and scheduling management associated with construction of multiple lodging properties, and owner relations.
  • Ability to solve problems that meet brand and guest expectations while maintaining sound economic judgment for the owner and Marriott International.
  • Significant skills in hotel architecture, construction, and project management or a related design discipline, or equivalent experience.

Responsibilities

  • Develop and maintain strong relationships with owners, development, brand, and regional operational and continental leaders; provide consistent communication, cooperation, and collaboration with ownership, regional teams, and properties.
  • Deliver managed projects on schedule, within budget, and to the quality standards required by the brand.
  • Maintain a punch and acceptance turnover process, using new-build ground support to accept and turn over buildings to operations.
  • Serve as the single point of responsibility for managing the project process within Global Design, and provide monthly forecasts and status reports.
  • Review and monitor internal labor and project costs to ensure they align with proposed budgets.
  • Develop project schedules and track and review construction documents.
  • Understand and communicate transaction details in an internal and external kickoff meeting for every project.
  • Identify, work to resolve, and communicate project-related issues and resolutions.
  • Manage multiple medium-to-large projects of varying complexity to schedule and budget.
  • Make project-level decisions as an innovative problem solver, taking risks while working with the design team, owner, brand, and operations.
  • Manage internal and external project resources.
  • Work with department business directors to develop the Technical Services Agreement or project cost for development-funded projects by discipline and project phase.
  • Lead and direct activities in the early formulation and feasibility stages of a project.
  • Market and actively support products and services provided by the MI Global Design group.
  • Represent the division and Marriott International internally and externally on projects to senior representatives.
  • Present recommendations to senior leaders and owners to gain their approval.
  • Provide leadership, management direction, and guidance to relevant internal and external team members so they have the information needed to complete their responsibilities.
  • Collaborate with business unit leaders to market and sell the assigned brand to key new and existing owners and franchisees, expanding brand recognition and promoting development opportunities.
  • Advise and update owners and franchisees regarding brand design direction and initiatives; implement those initiatives project by project with the Global Strategies group within Global Design.
  • Mentor junior staff members to help them develop as future leaders in brand design and project management.
  • Review team members' professional performance day to day and provide input for their improvement and career development.
  • Foster associate empowerment by providing support, guidance, and leadership to associates within project teams and Global Design.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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