Ticket Seller

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Ticket Seller is required to work weekdays, evenings, and/or weekends and holidays, as event schedules vary. The position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; and account for all tickets sold and payments received from sales at the end of each shift.

This role pays an hourly rate of $15.00. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until February 5, 2027.

Lexington is an active and thriving market that is craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky, is fast becoming THE must-play venue. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball," is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world, including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others. 

Central Bank Center is our convention site, with over 99k sf of exhibition space, 24k sf each of meeting and ballroom space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.

Our Purpose

We are building an organization that serves our fans, community, and partners through world-class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky by rolling up our sleeves to get things done; valuing hospitality and gathering together; being a pillar in our community; prioritizing teamwork over the individual; celebrating our wins; taking risks; and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion. 

• Collect event ticketing and parking payments.
• Deal courteously and effectively with the general public.
• Accurately account for payments collected and tickets issued.
• Answer guest questions and resolve issues.
• Initiate and build relationships with customers.
• Research customer accounts as needed.
• Provide feedback to the supervisor.

• Proficiency in Microsoft Office Suite is preferred.
• High school diploma or GED is preferred.
• Comfortable with the use of technology and a quick learner. 
• Superior Customer Service.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• Possess high standards of integrity, credibility, and reliability. 
• Ability to communicate effectively and clearly with attention to detail. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.