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Philips

Makes medical devices and personal health products

Field Specialist IGT

Equipment Field ServiceConfirmed live in the last 24 hours
Full-time€57k - €64.3k /yr

About the Job

Requirements

  • Completed vocational training in electrical engineering or medical technology.
  • Field-service experience, relevant knowledge in medical technology, and basic medical knowledge.
  • Strong internal and external communication skills, a confident manner, reliability, and dependability.
  • Customer management, assertiveness, and professional escalation management.
  • Ability to collaborate across departments and work effectively in a team.
  • High flexibility, regional mobility, and willingness to travel more than 70%, work weekends, and participate in 24/7 on-call duty.
  • Sound IT and networking knowledge, good Microsoft Office skills, and reliable documentation skills.
  • Experience in a radiological environment and radiation-protection expertise.

Responsibilities

  • Independently perform repairs and installations, including remote repairs and Field Change Orders, and analyze faults across systems to identify solutions while considering clinical, technical, and economic factors.
  • Ensure customer satisfaction through professional communication, active escalation management, close collaboration with internal and external partners, and guidance for colleagues.
  • Provide technical instruction during installations, coordinate small projects such as relocations and upgrades, and independently resolve IT and network faults.
  • Support sales and project management with technical questions, share relevant information, and support customers in maintenance matters.
  • Fully document all activities according to Philips quality criteria, report safety-related defects, and comply with relevant processes.
  • Serve as a medical-device consultant under Section 83 of the Medical Devices Law Implementation Act.

About the Company

Philips

Makes medical devices and personal health products

Philips makes medical equipment and software for hospitals and care providers, along with personal health products for consumers. Its hospital portfolio spans MRI and CT scanners, ultrasound, image-guided treatment systems and patient monitors, while Sonicare and Avent cover oral health and baby care. Clinical software connects medical images and patient data across care teams, and the company earns revenue from equipment, software, maintenance and consumer product sales. It works with health systems through long-term technology and service partnerships, including solutions for care at home. Founded in 1891, Philips is headquartered in Amsterdam, the Netherlands.

Company size
10,001+
Company stage
Acquired
Total funding
$164.7M
Headquarters
Andover, MN
Founded
1891

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