Medical Legal Tech

Medico Legal Tech is responsible for ensuring accuracy while providing customers with the highest quality product and customer service. The job role is responsible for (but is not limited to) retrieving and processing requests for medical information from government agencies, state agencies, physician offices, healthcare facilities, attorneys, court orders, subpoenas, disability services, workman’s compensation, social security administration, patients and/or their representatives, other requesters and internal organization projects as needed. The Medical Legal Tech assures that guidelines of HIPAA are followed to reduce the hospital’s potential liability in releasing records or protected health information via multiple methods of release such as patient portals, third-party portals, CDs. flash drive, emails, fax, etc.

Education

Minimum Level of Education Required: High School completion / GED
            
Additional requirements:
    Type of degree: Associate Degree preferred
    Area of study or major: HIM or other healthcare profession
    Preferred educational qualifications: RHIT certification preferred
    Position specific testing requirement: N/A

Licensure/Certification/Registration

    Medical Terminology

Notary, if not current must obtain within 4 months of hire.

Experience

Minimum Level of Experience Required: 1 - 3  years of job-related experience
Prior job title or occupational experience: Medical-Legal experience in a Health Information Management department or related experience, i.e. healthcare billing, physician office. Associate degree, HIM, in lieu of medical-legal experience.
Prior specific functional responsibilities: N/A
Preferred experience: Experience with electronic medical records and/or release of information software
Other experience requirements: Medical Terminology or completion of medical terminology course within 3 months of hire.

Knowledge/Skills

    Must display excellent telephone techniques. 
    Excellent communication skills and ability to work well with external customers and internal departments to get desired results
    Knowledge of the Release of Health Information processes
    Knowledge of HIPAA privacy and security regulations, confidentiality, associated federal and state laws, access release of information practices, information storage and retrieval, and record retention
    Excellent quantitative, analytical, and problem-solving skills and judges the legitimacy of each request and determines if information can be released
    Knowledge of procedure for requesting patient information from off-site storage facilities 
    Strong ability to work independently
    Ability to work across multi-disciplinary teams
    Ability to organize and manage multiple priorities/deadlines
    Ability to be detail oriented and perform tasks at a high level of accuracy
    Ability to multi-task and work well in high-stress situations
    Strong work ethic, reliable, resourceful, with enthusiastic attitude
    Knowledge of basic anatomy and physiology, and medical terminology
    Intermediate computer literacy (such as Excel, Outlook, Word, Adobe Acrobat, Teams, Share drives, etc.) 
    Intermediate skills in medical computer applications and software
    Notary of the Public preferred. If not currently, employee must obtain commission within 4 months of hire.