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TekSynap

Government IT services and information management

Systems Engineering Lead

System AdministrationConfirmed live in the last 24 hours
Full-timeRockville, MD, USA$110k - $135k

About the Job

Requirements

  • A bachelor's degree is required.
  • Must be eligible for a Public Trust (NRC IT-1).
  • Must be a U.S. citizen.
  • Must have 3–5 years of experience with workstation and server operating system imaging, development, and lifecycle management.
  • Must have strong working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Microsoft Deployment Toolkit (MDT).
  • Must have demonstrated experience managing the MECM/SCCM console, including deployment tracking, reporting, and systems administration.
  • Must have hands-on experience developing, maintaining, and managing Windows 11 gold or master images within an MECM/SCCM environment.
  • Must have experience maintaining and managing an enterprise image library for a medium-to-large organization.
  • Must have experience supporting MECM from a server and infrastructure design perspective.
  • Must be proficient in Microsoft PowerShell scripting and Windows operating systems.
  • Must have experience with enterprise patch management across on-premises and cloud environments.
  • Must be familiar with DevOps/Agile methodologies and ITIL-based service management processes.
  • Must have strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments.
  • Must be able to perform the physical demands described, including regularly standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching or crawling, and lifting up to 10 pounds; frequent lifting up to 25 and 50 pounds is also stated.

Responsibilities

  • Lead development and maintenance of enterprise gold workstation and server images.
  • Manage image lifecycle, version control, patching, and updates for operating systems, firmware, BIOS, and drivers.
  • Support Windows-based environments primarily and Apple systems to a limited extent.
  • Ensure compatibility with Azure Virtual Desktop (AVD) and cloud services such as Microsoft 365 (M365).
  • Perform functional testing in development and test environments before deployment.
  • Maintain compliance with federal security standards, including FISMA, NIST, and DISA STIGs.
  • Support structured Change Control Board (CCB) processes.
  • Provide Tier 3 support for workstation/server image and patch-related issues.
  • Collaborate with security, asset management, end-user computing (EUC) teams, and stakeholders to ensure seamless deployment and lifecycle support.
  • Oversee the design, development, deployment, and lifecycle management of enterprise workstation and server operating system images across physical, virtual, and cloud environments.
  • Ensure secure, compliant, and efficient image management while providing Tier 3 engineering support.
  • Work the day shift Monday through Friday and, when requested, evenings or weekends to meet program and contract needs.
  • Travel approximately 10%.

About the Company

TekSynap

Government IT services and information management

TekSynap delivers information management and IT services for Federal, state, and local government customers. It helps agencies plan, implement, and manage information technology environments that support rapid technological change, focusing on scalable data management, systems integration, and agile delivery. Its approach blends the structure and process of large organizations with the flexibility and cost efficiency of smaller teams to meet government requirements. The company's differentiator is its founders’ deep government experience and track record across major deployments (e.g., Department of Veterans Affairs), which informs a pragmatic, customer-focused delivery model. TekSynap’s goal is to help government clients move quickly and effectively using the right information technology to support their mission while balancing performance and cost.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Reston, VA
Founded
2008

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