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All Accor

Global hotel management, franchising, loyalty program

Food Runner/Service Assistant

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timePhiladelphia, PA, USA$12 /hrIn-person

About the Job

Requirements

  • Must be flexible with the schedule and able to work the AM or PM shift as needed, including weekends.
  • Must be able to multitask in a fast-paced environment while working alongside a diverse group of colleagues.
  • Must be skilled in communicating with guests and colleagues and maintain a polished appearance and poised demeanor.
  • Must be able to engage naturally with guests and show empathy and genuine care for guests and fellow team members.

Responsibilities

  • Work with the Food and Beverage team to ensure food quality, presentation, order timeliness, and service efficiency.
  • Resolve guest issues encountered while working autonomously when required.
  • Engage with guests to create a memorable dining experience.
  • Collaborate with bartenders, servers, hosts, and managers and support team members during service.
  • Anticipate guests’ needs, connect with guests, inquire about their experience, and ensure their satisfaction.
  • Lead operations and address guest feedback.

Desired Qualifications

  • Previous Food and Beverage experience is a plus.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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