S

SigNoz

Open-source APM for Kubernetes workloads

Technical Support Engineer

Full-Time
No salary listed
Mid
Remote in India
Remote
Customer Experience & SupportCustomer Support

About the job

Requirements
  • 2+ years experience in DevOps or engineering roles working with production systems at scale
  • Strong learning skills
  • Hands-on experience with observability tools such as SigNoz, Grafana, Prometheus, DataDog, or similar platforms
  • OpenTelemetry knowledge understanding of instrumentation, collectors, and distributed tracing concepts
  • Programming skills in Go/Java/Python/JavaScript
  • Customer-engineering mindset - enjoy helping other engineers solve technical problems
Responsibilities
  • Technical problem solving for complex distributed systems issues and OpenTelemetry instrumentation across different tech stacks
  • Build tooling, automation, and processes that help customers and internal teams operate more efficiently
  • Scale technical operations and build the foundation for the customer engineering function, with potential to grow into leadership
  • On-call with users for debugging issues and frequent communication to assist users

About the company

SigNoz provides a lightweight open-source application performance monitoring tool for Kubernetes. It collects metrics, traces, and dashboards from microservices to show app health and performance. It runs on users' own infrastructure and offers premium features, enterprise support, and professional services. Its vendor-neutral, open-source approach avoids vendor lock-in and provides a cost-effective alternative to traditional APM, compatible with Prometheus and Grafana.

Company Size

11-50

Company Stage

Seed

Total Funding

$5.5M

Headquarters

San Francisco, California

Founded

2020

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Simplify's Take

What believers are saying

  • SigNoz shipped v0.140.0 on September 2, 2026, showing aggressive release velocity.
  • The August 26, 2026 AI Coding Agents plugin widens usage beyond infrastructure engineers.
  • Jira alert channels and full-text log search broaden enterprise workflow fit and stickiness.

What critics are saying

  • CVE-2026-63094, fixed after July 15, 2026, enables SSO token theft and account takeover.
  • CVE-2026-57955 and CVE-2026-57956 exposed SQL injection and cross-tenant alert-rule leakage in June 2026.
  • Grafana, Datadog, and Elastic can replicate features faster, compressing SigNoz's differentiation over time.

What makes SigNoz unique

  • OpenTelemetry-native architecture and ClickHouse storage keep SigNoz vendor-neutral and cost-efficient.
  • Open-source distribution lowers adoption friction for Kubernetes teams avoiding Datadog lock-in.
  • Enterprise plans add self-hosting, compliance, and data-region controls without abandoning the open core.

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Benefits

  • Remote Work Options
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Wellness Program
  • Mental Health Support
  • Conference Attendance Budget
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

14%

2 year growth

11%
YourStory
Sep 29th, 2023
Startup News And Updates: Daily Roundup (September 29, 2023)

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Silicon Legal Strategy
Sep 28th, 2023
SLS Client SignalFire Leads SigNoz's $6.5MM Seed Round

SLS client SignalFire leads SigNoz's $6.5MM Seed round.

TechCrunch
Sep 28th, 2023
Open source Datadog rival SigNoz lands on the cloud with $6.5M investment

SigNoz today announced it has raised a fresh $5.4 million in a round of funding led by SignalFire, with participation from Uncorrelated Ventures, Alumni Ventures and a slew of angels including GitHub co-founder Tom Preston-Werner.