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Mercier Consultancy Group

Customer Expert

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€18k - €22k

About the Job

Requirements

  • Native or fluent spoken and written Norwegian is mandatory.
  • A valid EU passport is mandatory.
  • A strong interest in the FinTech industry and digital financial innovation is required.
  • Proficiency in English is required for collaboration with the international team.

Responsibilities

  • Provide high-level support for global digital payment transactions in a fast-paced FinTech environment.
  • Resolve user queries related to digital wallet features and financial security securely and efficiently.
  • Maintain data protection and regulatory compliance standards in the financial services sector.
  • Build positive relationships with Norwegian-speaking customers and support trust and satisfaction.
  • Collaborate with internal FinTech specialists to troubleshoot complex payment processing issues.
  • Document user feedback to support continuous improvement of digital payment platform services.
  • Stay updated on financial technologies and internal security protocols to provide accurate guidance.

About the Company

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