Sales Account Manager
FormFactor
Sales Account Manager
FormFactor
Produces probe cards and test systems
Forming Our Future together
FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.
Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.
Job Description:
The incumbent will be accountable for the generating of Probe Card, System & Service sales revenue for the SEA market. He/she is expected to plantimelycommunication within the customer management structure to create strong awareness of our products to the customers; ensure service levels, quality and safety of our productsmeetscustomer expectations. This position requires the incumbent to be technically competent in managing key technical evaluation programs in customer projects.
Responsibilities
Understand customer requirements; market conditions and generate sales revenue forecasts
Be the key customer interface person to manage both sales project management and customer satisfaction metrics
Build strong customer relationship to ensure service levels meets customer expectations
Ensuretimelyinternal communication so that strategies can be developed tooptimizemarket penetration
Development of key account strategies, management of cross account strategy discussions
Negotiate and generation of negotiation cost sheet for business and project justifications
Preparation of quotations including pricing,deliveryand payment terms to meets business requirements
Perform program management leadership role for key technical programs such as competitive evaluations;
Requirements
Engineering Degree with minimum 6 years relevant experience in a sales / marketingroles
Good relevant experience and knowledge of the probe card, probe station, prober & service business
Demonstrated track records in developing new business, engaging new customers
Strong negotiation and project management skills
Strong and effective customer relationship management skills
Possess a class 3 driving license and own a car
Proficient in MS Office applications, especially spreadsheet/presentation software.
Ability tointerface atall levels of the organization ranging from Senior Management to highly technical professionals with advanced engineering background in Design, Field Applications and Sales staff
Excellent interpersonal, communication, organizational, and customer service skills.
Strong leadership skills and willingness to take on stretch assignments.
Skills:
Account Management, Key Account Management, Probe Cards, Probe Stations, Sales, Semiconductor Industry, Water TestingEducation & Experience:
Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience | RequiredProduces probe cards and test systems
FormFactor provides test and measurement tools for integrated circuits, mainly probe cards and testing systems used across the IC lifecycle. It enables wafer-level testing by connecting devices under test to measurement gear via probe cards, probe stations, analytical probes, and thermal/cryogenic subsystems. The company differentiates itself with a broad, integrated portfolio gained through acquisitions (MicroProbe, Cascade Microtech, FRT, Advantest assets) and a focus on end-to-end wafer testing for DRAM, NAND Flash, SoCs, and high-frequency applications. Its goal is to help semiconductor makers improve device performance and manufacturing yields while speeding time-to-profit by offering reliable, comprehensive test interfaces and measurement systems.
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