Full-Time

Developer Success Engineer

Updated on 9/4/2026

Finch

Finch

51-200 employees

API platform enabling HR/payroll integrations

Compensation Overview

$140k - $170k/yr

+ Equity

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

Hybrid

Three or more days per week in the San Francisco office are required.

Category
Solution Engineering (1)
Required Skills
Webhooks
Git
Node.js
SQL
Human Resources Information System (HRIS)
AWS
Redis
REST APIs
OAuth

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Requirements
  • Strong communication skills to troubleshoot alongside developers and explain technical concepts clearly to non-technical stakeholders.
  • Comfort working across the stack, including Node.js, SQL databases, and caching layers such as Redis.
  • Experience debugging API issues by reading logs, interpreting error codes, tracing request flows, and diagnosing endpoint failures.
  • A track record of driving solutions for technical customers across different use cases and integration patterns.
  • The ability to context-switch across technical, business, and executive stakeholders.
  • Experience with a major cloud provider; AWS experience is a plus.
  • A strong understanding of API design and development, including REST APIs, webhooks, and data-portability patterns.
Responsibilities
  • Scale developer adoption by helping customers integrate with the Finch API across hundreds of integration providers.
  • Conduct ongoing architectural assessments of customers’ employment data pipelines and recommend changes to reduce friction, improve reliability, and optimize user onboarding performance.
  • Identify patterns in customer feedback, usage trends, and pain points, then partner with Product and Engineering to prioritize improvements and build solutions.
  • Troubleshoot and optimize API authentication and authorization flows, particularly OAuth, across diverse customer environments.
  • Develop and maintain internal and external workflows, processes, and tooling that strengthen the Developer Success Engineer function and scale customer insights.
  • Advance Finch’s developer documentation and resources so that integrating with Finch is as self-serve as possible.
  • Build subject matter expertise across Finch’s target verticals and stay current on market trends to serve as a trusted customer advisor and inform Finch’s product strategy.
Desired Qualifications
  • Exposure to payroll integrations, employee benefits ecosystems, HR systems, or accounting architecture.
  • Technical end-to-end project management experience.
  • Background in Professional Services, Solutions Architecture, Solutions Engineering, or consulting.
  • Experience using Git in a professional environment.

Finch provides an API platform that connects HR, payroll, and other employer-related software. It acts as a bridge that lets different systems communicate and share data through Finch Connect, an authorization flow that securely grants applications access to a company’s HR and payroll data. Customers pay for API usage—based on calls, users, or a subscription—so Finch earns revenue from how much integration activity they use. Finch differentiates itself with a strong focus on security and data protection, offering a secure, scalable way for developers and businesses to integrate HR and fintech workflows. The goal is to help businesses automate and streamline HR and payroll operations by seamlessly connecting multiple systems in a single, secure API ecosystem.

Company Size

51-200

Company Stage

Late Stage VC

Total Funding

$64.6M

Headquarters

San Francisco, California

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • Finch shipped Benefits sandbox on August 18, 2026, accelerating developer adoption.
  • September 1, 2026 updates added Dayforce FLSA and Gusto contractor work emails.
  • Finch reported 132% year-over-year growth in connected employers and 96% support satisfaction.

What critics are saying

  • Merge markets Finch as a contender, pressuring pricing and winning enterprise buyers.
  • Benefits remains closed beta, limited to HCM-bundled plans, delaying revenue expansion.
  • Provider dependence is existential; Gusto, ADP, or Workday can throttle access anytime.

What makes Finch unique

  • Finch owns employment data rails across 250+ payroll and HRIS integrations in 2026.
  • Gusto, UKG, and Paycor formally partner with Finch, legitimizing its distribution channel.
  • Finch Recordkeeper and Benefits extend the platform from payroll data into adjacent workflows.

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Benefits

Flexible Work Hours

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Parental Leave

401(k) Retirement Plan

Offsite company trips

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
PLANSPONSOR
Oct 22nd, 2024
PensionPro, Finch Join Forces to Streamline Plan Administration

In an effort to allow third-party administrators to more easily collect payroll and census data directly from employers' payroll systems, PensionPro Software LLC, a workflow automation software for TPAs, announced it is partnering with Finch Inc., a unified API platform for employment services.

FF News
Aug 19th, 2024
Finch Secures $1.8M Seed Funding

Finch, a US-based fintech startup founded by a former N26 employee, has secured $1.8M in seed funding. The round was led by Mendoza Ventures with participation from Barclays, Techstars Investors, and Draper Frontier. Finch aims to launch its platform to help Millennials manage their money by integrating investing with the flexibility of checking accounts. Founder Neel Ganu highlights the need for accessible investment options for Millennials, many of whom do not currently invest.

PYMNTS
Aug 21st, 2023
Bilflo And Top Echelon Partner On Solution For Hr Professionals

Bilflo and Top Echelon Software have partnered to provide a comprehensive solution for staffing agencies and human resources (HR) professionals.The collaboration aims to help these businesses improve contractor management, minimize data-entry errors and expedite payroll processing, the companies said in a Monday (Aug. 21) press release.“This strategic partnership is dedicated to providing an end-to-end solution for your staffing business by elevating your agency’s performance, improving efficiency and delivering exceptional value to your business,” the companies said in the release.By integrating Bilflo’s back-office software solution with Top Echelon’s recruiting software tools for small- to medium-sized businesses (SMBs), businesses can export data seamlessly, according to the release.The integration also enables efficient time tracking by capturing time with mobile-friendly timecards or importing time in bulk, the release said.The integrated platforms also deliver automated payroll and invoicing and real-time reporting, per the release.“Export time to your payroll system, create invoices, deliver them to your clients and send them to your accounting system automatically,” the companies said in the release. “…Access helpful business intelligence and set and track team member goals with performance management features.”In another recent move in the HR space, workforce payments platform Branch launched an online instant payment solution in July. Called Branch Direct, this solution allows companies to pay workers directly to an existing bank account.Given the positive impact instant payments can have on an employee’s cash flow and talent retention, more companies are making it easier for employees to get paid quickly, Branch said when launching the new offering.In February, Finch raised $40 million in a Series B round to grow its employment application programming interface (API). The firm said it will use the capital to extend the API’s coverage to more systems, expand into new employment data verticals, and add to its engineering product and success teams.These moves will expand the capabilities and use of its API that enables access to an organization-wide directory as well as payroll and benefits data

Coverager
Jun 13th, 2023
Intuit Ventures invests in Finch

Finch offers a payroll API.

Benzinga
Jun 7th, 2023
Finch Announces Additional Funding From Global Financial Technology Platform

SAN FRANCISCO, June 07, 2023 (GLOBE NEWSWIRE) -- Finch, the #1 API for employment systems, today announced additional funding led by Intuit Ventures, the venture capital fund of Intuit, the maker of TurboTax, Credit Karma, QuickBooks and Mailchimp. This is following its $40 million Series B just four months prior in February 2023, co-led by Menlo Ventures and General Catalyst.As the leader in the Open Employment Data Ecosystem, Finch is excited by the opportunity to deepen its relationship with Intuit. The company's Intuit payroll is the #1 payroll provider for small businesses.An Open Employment Data Ecosystem fosters data connectivity and integrated systems. For HR teams, this is essential to not only streamline processes and boost productivity, but also to empower strategic decision-making to better meet organizational objectives and serve employee needs."Today's employers are demanding their systems of record speak to one another so they can get the best insights into their operations. By opening up the Employment Data Ecosystem, Finch can unlock the full potential of the suite of solutions that utilize HR, payroll and benefits data," said Jeremy Zhang, CEO at Finch. "We are thrilled to be partnering with Intuit Ventures as we continue this important work of growing the Open Employment Data Ecosystem, enabling HR, finance and operations teams to drive business success.""We are constantly looking to invest in innovative companies that are solving critical problems facing our customers," said Adam Coccari, Managing Director of Intuit Ventures