Full-Time
Key Supervisor
Restore Dispensaries
Compensation Overview
$44k/yr
Pottstown, PA, USA
In Person
Category
 Retail (1) |
|---|
Required Skills
Inventory Management
Point of Sale (POS)
Customer Service
Requirements
- Experience in retail leadership, shift supervision, or similar management roles.
- A strong customer service background.
- Cash handling experience with high accuracy.
- Working knowledge of medical marijuana products and their potential benefits.
- Ability to manage multiple responsibilities in a fast-paced environment.
- Strong communication and leadership skills.
- Ability to follow structured procedures while remaining solution-oriented.
- Flexibility to work opening, closing, weekends, and holidays.
- A positive, solutions-based mindset.
- Ability to inspire and support team members.
- Confidence in making operational decisions within scope.
- Strong ownership of store procedures and compliance.
- Attention to detail in cash handling and inventory.
- Reliability in opening and closing processes.
- Comfort balancing associate-level tasks with supervisory duties.
- Ability to remain calm under pressure.
- Strong time management and organizational skills.
Responsibilities
- Act as shift supervisor, ensuring smooth daily dispensary operations.
- Perform all Dispensary Associate duties, including reception, register/drawer, and fulfillment shifts.
- Greet patients, verify credentials, and maintain patient flow.
- Coordinate and oversee opening and closing procedures in accordance with standard operating procedures.
- Support timely and accurate transactions at the point of service.
- Maintain compliance with all state regulations and company policies.
- Coordinate inventory tasks, assist with counts, and monitor product organization.
- Assist with employee shift coordination and communication during assigned shifts.
- Ensure strict adherence to cash handling procedures and drawer accountability.
- Follow opening and closing procedures and take direction from the management team.
- Address and escalate operational concerns to management as needed.
- Support fulfillment of in-store, call-ahead, and online orders.
- Maintain a clean, organized, and audit-ready environment.
- Lead by example in delivering exceptional patient service.
Desired Qualifications
- Previous medical marijuana industry experience.
- Experience in regulated or compliance-driven environments.
- Strong inventory management knowledge.
- Proven ability to coach and motivate team members.