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Generation UK & Ireland

Preparation, placement, and support for careers

Safeguarding Lead

Case Management & AdvocacyUpdated on Nov 7
ContractRemote in UK£40k - £42k /yr

About the Job

Requirements

  • Resilience to manage exposure to sensitive and distressing safeguarding situations while maintaining professionalism and personal wellbeing.
  • Strong professional judgement to assess risk, weigh competing factors, and make defensible decisions that prioritize learner safety while considering organizational priorities.
  • Ability to remain calm and pragmatic under pressure and make timely decisions in a fast-paced environment, including when information is incomplete.
  • An empathetic yet boundaried communication style to build trust with learners and staff while maintaining clear professional boundaries.
  • Confidence challenging poor practice and influencing decision-making across the organization.
  • Strong organization and attention to detail, with a disciplined approach to safeguarding documentation.
  • Adaptability and flexibility to respond to changing priorities, emerging risks, and evolving organizational needs.
  • Proven, hands-on experience in both adult and children's safeguarding.
  • A minimum of 3–5 years of significant experience as a Designated Safeguarding Lead (DSL) or in an equivalent senior safeguarding role.
  • A formal, current DSL or Advanced Safeguarding qualification from a recognized provider, reflecting a strong understanding of safeguarding responsibilities in an educational or training environment.
  • Working knowledge of the Prevent Duty, including recognizing indicators of radicalization and responding appropriately.
  • Strong working knowledge of safeguarding legislation and frameworks in the UK.
  • Demonstrated experience managing complex and high-risk safeguarding concerns, including maintaining high-quality records that evidence risk, actions, and decision-making rationale.
  • Ability to manage multiple safeguarding concerns simultaneously and prioritize effectively across a potentially high-volume caseload.
  • Experience working with vulnerable adults facing multiple and complex barriers, including mental health challenges, financial hardship, housing instability, and caring responsibilities.
  • Experience making referrals to and engaging with external safeguarding agencies, including social care, police, and Prevent/Channel.
  • Experience delivering safeguarding training or supporting staff development to foster early reporting and confidence across teams.
  • Comfort using digital tools and platforms for communication, case management, and record-keeping.
  • Applicants must be UK residents and have the right to work in the UK.

Responsibilities

  • Act as the central safeguarding decision-maker across the organization, ensuring timely and proportionate responses across a potentially high-volume caseload.
  • Manage multiple safeguarding concerns concurrently, including low-, medium-, and high-risk cases, maintaining clear prioritization and calm, structured oversight.
  • Make rapid, defensible decisions when information may be incomplete, applying professional judgement and appropriate safeguarding thresholds.
  • Lead complex case management, including situations involving mental health, housing instability, financial hardship, and safeguarding risk.
  • Work closely with Deputy Designated Safeguarding Leads to co-manage complex or high-risk concerns, ensuring shared accountability and reflection.
  • Engage with external agencies where required, including social care, police, and Prevent, ensuring appropriate and timely escalation.
  • Maintain high-quality, accurate safeguarding records that clearly evidence rationale, actions, and decision-making.
  • Handle sensitive information confidentially and ensure safeguarding data is recorded, stored, and shared in line with GDPR and organizational policy.
  • Maintain expert knowledge of safeguarding legislation and frameworks across all jurisdictions in which Generation operates, including England's Care Act 2014, Scotland's Adult Support and Protection Act 2007, and Ireland's HSE Safeguarding Policy, and apply this knowledge in practice with support from the wider DSL team.
  • Contribute to organizational safeguarding strategy, audits, and board-level reporting.
  • Provide real-time guidance to staff across internal platforms and meetings, supporting immediate safeguarding decision-making.
  • Advocate for a culture of early reporting and ensure staff feel confident logging concerns without fear of over-escalation.
  • Identify patterns and trends across safeguarding concerns to inform proactive interventions and organizational learning.
  • Deliver safeguarding training that reflects real case scenarios and improves staff confidence in handling complex situations.
  • Challenge safeguarding practice and decision-making where needed, guiding staff toward safe and consistent approaches while maintaining positive working relationships.

About the Company

Generation UK & Ireland

Preparation, placement, and support for careers

Generation UK & Ireland provides employment services to help people start and grow their careers in the UK and Ireland. It prepares jobseekers through training and coaching, places them into life-changing roles, and offers ongoing support to help them succeed in new jobs. The company also advocates for new approaches to expand access to opportunities for everyone, aiming to reduce barriers to employment. Its goal is to connect people with stable work, enabling career progression and long-term economic mobility.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Washington DC, United States
Founded
2019

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