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Radisson Hotel Group

Runs hotel brands for travelers and property owners

Front Office Agent

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeDüsseldorf, GermanyNo salary listedIn-person

About the Job

Requirements

  • Experience in a similar position is advantageous but not required.
  • Fluent German and English language skills.
  • Attention to detail and creative problem-solving ability.
  • A hands-on approach.
  • Commitment to exceptional guest service and passion for hospitality.
  • Ability to find creative solutions and take responsibility for assigned tasks.
  • Reliability and willingness to work in a demanding environment.
  • Openness to digital tools and ability to learn new systems quickly.
  • Clear and effective communication skills.

Responsibilities

  • Serve as the first point of contact for guests in the lobby.
  • Manage check-in and check-out, reservations, guest inquiries, phone calls, and payment processing.
  • Advise guests about local attractions, restaurants, and events, and support a high-quality guest journey and experience.
  • Work proactively with other departments to support guest satisfaction and ensure smooth operation of the Front Office department.

About the Company

Radisson Hotel Group

Runs hotel brands for travelers and property owners

Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1960

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