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Duke University

Private research university in Durham, NC

Optician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeDurham, NC, USAIn-person

About the Job

Requirements

  • One year of related experience and/or training, or an equivalent combination of education and experience.
  • Completion of a high school diploma or general education degree (GED).
  • Licensure by the North Carolina State Board of Opticians.

Responsibilities

  • Assist patients with selecting, ordering, and receiving appropriate eyewear and vision aids, and support adjustment, repair, and replacement.
  • Greet patients professionally.
  • Analyze and interpret prescriptions, including prism prescriptions.
  • Determine facial and eye measurements for submission to the laboratory.
  • Help patients select appropriate frames and lenses based on their individual needs.
  • Inspect eyewear to ensure it meets ANSI standards.
  • Deliver prescription eyewear and vision aids, and instruct customers in their use and care.
  • Provide follow-up services, including eyewear adjustment, repair, and replacement.
  • Assist with business duties, including frame and lens inventory, supplies, product displays, and maintenance.
  • Send orders for corrective eyewear and other vision aids to laboratories or vendors daily or as needed.
  • Train patients to remove and insert contact lenses.
  • May assist in training new personnel.
  • Monitor and control expenses for the assigned location, including laboratory costs, frame purchases, and other controllable expenses.
  • Assist with the annual frame inventory.
  • Periodically monitor ordering, delivery, and turnaround times for eyeglass and contact lens orders at the assigned location.
  • Assist patients and coworkers with troubleshooting and problem solving.

About the Company

Duke University

Private research university in Durham, NC

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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