T

TrellisWare Technologies

Mission-critical tactical wireless networking and SDRs

Senior Customer Support Engineer

Full-Time
$115k - $200k/yr
Mid, Senior
Bachelor's, Master's
San Diego, CA, USA
In PersonUp to 25% domestic and international travel.
Solution EngineeringImplementation & Technical Account Management
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • A bachelor's degree in electrical engineering or a related field of study is required.
  • At least four years of experience with a broad multidisciplinary technical background.
  • At least two years of experience supporting customers with radio communication products.
  • Practical experience with military or commercial wireless products, such as GSM, CDMA, LTE, Wi-Fi, Bluetooth, SRW, WNW, MUOS, or Link-16.
  • System design or architecture experience for complex communications systems across RF, PHY, MAC, networking, and application layers.
  • Experience with RF link and network planning.
  • Experience with Layer 2 and Layer 3 data networks and protocols.
  • Experience with data analysis tools such as iPerf and Wireshark.
  • Experience with common laboratory test equipment, including spectrum analyzers, power meters, oscilloscopes, and logic analyzers.
  • Experience with advanced communication waveforms for operation in congested or contested environments.
  • Experience with soldier-based situation awareness software such as ATAK, SittaWare, Ditto, or SHARE.
  • Familiarity with MPEG video encoding and decoding considerations.
  • Experience with unmanned systems.
  • Knowledge of embedded system security, including secure boot, tamper detection, secure software upgrades, key management, user authentication and encryption, and network security protocols.
  • Understanding of industry certifications, including MIL-STD-810, MIL-STD-461, and CE Mark.
  • Ability to work independently, demonstrate initiative, and interact with engineering development teams.
  • Strong collaborative and interpersonal skills.
  • Strong initiative, proactive work ethic, and prioritization skills.
  • Sound judgment and analytical problem-solving skills.
  • Effective execution and decision-making skills.
  • Ability to champion change and promote innovation.
  • Strong written and verbal communication skills.
  • U.S. citizenship is required.
  • Must be able to obtain a Secret security clearance.
  • Must be able to travel up to 25% domestically and internationally.
Responsibilities
  • Work with Business Development and Product Management to understand customers’ technical needs.
  • Support or lead technical interchange meetings with customers to develop clear requirements and recommend the most beneficial use of TrellisWare products.
  • Educate customers about TrellisWare radios, waveforms, and other products at a functional and system-performance level appropriate to their needs.
  • Lead technical execution of assigned small and large customer contracts.
  • Support Business Development in the field with system-level expertise, often at customer sites during critical requirements, design, or testing phases.
  • Design, deploy, and test candidate systems using TrellisWare products to validate and verify their suitability for customer use.
  • Document and provide new candidate requirements for TrellisWare products based on knowledge of and experience with customer use cases.
  • Advocate for customer needs within Engineering, Product Management, and Business Development.
  • Work cross-functionally to measure, debug, and optimize overall radio system performance.
Desired Qualifications
  • A master's degree or higher.

About the company

T

TrellisWare Technologies

View

TrellisWare Technologies provides mission-proven connectivity for warfighters and first responders when traditional communications fail. Its TSM MANET waveform acts as a common language for a large ecosystem of tactical radios and unmanned systems, enabling devices to form a dynamic, self-organizing network in the field. Katana waveforms offer enhanced resilience, maintaining reliable links from permissive to highly contested environments. The company also offers broad-spectrum, multi-waveform software-defined radios (SDRs) that can run multiple communications protocols as needed. TrellisWare differentiates itself by delivering proven performance with real deployments (over 225,000 systems fielded), honest, transparent capability claims, and a focus on keeping mission teams connected in difficult scenarios. Its goal is to ensure reliable, coordinated communications for mission teams—so they stay connected and can operate effectively when lives are on the line.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

San Diego, California

Founded

2000

Get referred to TrellisWare Technologies

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • August 12, 2026 NGC2 tests validated 1,100+ radios across multiple Army formations.
  • March 10, 2026 UK MoD selected TrellisWare for over 5,000 radios.
  • June 2026 TW-145 deliveries and May 2026 TW-310 launches broaden addressable tactical markets.

What critics are saying

  • Defense procurement concentration ties revenue to Army and UK Ministry timelines.
  • L3Harris, Collins Aerospace, and Thales can bundle radios with larger platforms.
  • If NGC2 adopts rival waveforms, TrellisWare's ecosystem advantage erodes within one budget cycle.

What makes TrellisWare Technologies unique

  • TSM waveforms interoperate across 225,000+ fielded systems and coalition radios.
  • September 7, 2026 TSP 1.3 added HDR+ and interoperability features.
  • TW-145 and TW-310 extend TrellisWare into vehicles and UAS platforms.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

4%

2 year growth

4%
TrellisWare Technologies, Inc.
Oct 8th, 2026
TrellisWare to highlight mission-proven, scalable tactical communications at 2026 AUSA Annual Meeting & Exposition.

TrellisWare to highlight mission-proven, scalable tactical communications at 2026 AUSA Annual Meeting & Exposition. TrellisWare to showcase resilient communications built to meet today's operational requirements while providing the flexibility to support evolving mission needs. SAN DIEGO, CA - October 7, 2026 - TrellisWare Technologies, Inc., a global leader in resilient communications solutions, today announced its participation in the 2026 AUSA Annual Meeting & Exposition, taking place October 12-14 in Washington, D.C. TrellisWare will highlight its mission-proven Mobile Ad Hoc Networking (MANET) technologies and broad portfolio of body-worn, vehicular, and embedded Software Defined Radio (SDR) solutions. As operational requirements become increasingly complex, tactical communications must deliver reliable performance while providing the flexibility to address evolving mission needs. TrellisWare's TSM(R) and Katana(TM) waveform technologies deliver resilient, scalable networking designed to maintain connectivity across congested and contested spectrum while supporting a broad ecosystem of interoperable radio solutions. "TrellisWare delivers technologies that meet the communications challenges modern warfighting formations face today while providing the flexibility to adapt as mission requirements change," said Reid Kinder, senior director, U.S. department of defense business development at TrellisWare. "Our mission-proven MANET networking, broad range of radio solutions, and scalable waveform architecture provide a resilient communications foundation across users, platforms, and operational environments." TrellisWare's waveform technology is engineered to maintain performance at scale, supporting networks of 800+ nodes across dynamic operational environments. Designed to perform in congested and contested spectrum, TrellisWare solutions help maintain reliable connectivity across growing networks of users and platforms. TrellisWare will be available for meetings throughout 2026 AUSA Annual Meeting & exposition in a dedicated meeting space. To schedule a meeting with the TrellisWare team, please contact [email protected]. About TrellisWare Technologies, Inc. Founded in 2000 and headquartered in San Diego, California, TrellisWare Technologies, Inc. is the global leader in highly advanced algorithms, waveforms, and communications systems that range from small form factor radio products to fully integrated solutions. TrellisWare's waveforms are the industry standard for resilient Mobile Ad Hoc Networking (MANET) communications that power a wide array of interoperable Software Defined Radios (SDRs) that help ensure mission success across today's highly contested battlespaces. The company provides unmatched spectrum support, develops products that are engineered for seamless network scalability, and provides extreme mobility in the most challenging RF environments. For more information, please call 858-753-1600 or write to [email protected]. Makenna Pereborow, Senior Marketing Specialist TrellisWare Technologies, Inc. [email protected]

TrellisWare Technologies, Inc.
Oct 1st, 2026
TrellisWare's 10th Annual Working Group Meeting showcases a decade of Globally Trusted, mission-proven communications.

TrellisWare's 10th Annual Working Group Meeting showcases a decade of Globally Trusted, mission-proven communications. Customers, partners, and industry leaders come together to showcase resilient networking innovation, operational success, and the expanding TrellisWare ecosystem SAN DIEGO, CA - October 1, 2026 - TrellisWare Technologies, Inc., the global leader in resilient tactical networking, hosted its 10th Annual Working Group Meeting in San Diego, bringing together customers, partners, government organizations, and industry leaders from around the world to exchange ideas, share operational experiences, and explore the technologies shaping the future of resilient communications. Marking a decade of collaboration, this year's Working Group Meeting highlighted TrellisWare's continued commitment to delivering globally trusted, mission-proven communications for the most demanding operational environments. Through technology demonstrations, expert presentations, customer case studies, and partner discussions, attendees gained insight into the latest advancements across TrellisWare's resilient networking portfolio. This included a focus on TrellisWare's unmanned and vehicular solutions, waveform technology, and interoperability across the expanding TrellisWare ecosystem. The Partner/Vendor Showcase again brought together TrellisWare customers, technology partners, vendors, and engineering teams, demonstrating the interoperability and collaboration at the heart of the TrellisWare ecosystem. The showcase provided attendees with an opportunity to experience how TrellisWare technology integrates across partner products and platforms to address evolving mission requirements. "Our 10th Annual Working Group Meeting represents more than a decade of technology development. It reflects the trust, collaboration, and operational experience of the customers and partners who have helped build the TrellisWare ecosystem," said Matt Fallows, vice president of global business development and customer support. "The conversations and demonstrations we saw this year reinforce what Globally Trusted. Mission Proven. means to TrellisWare: technology that performs when and where our customers need it most." Contact [email protected] to learn more about TrellisWare's resilient tactical networking solutions and future Working Group Meeting opportunities. About TrellisWare Technologies, Inc. Founded in 2000 and headquartered in San Diego, California, TrellisWare Technologies, Inc. is the global leader in highly advanced algorithms, waveforms, and communications systems that range from small form factor radio products to fully integrated solutions. TrellisWare's waveforms are the industry standard for resilient Mobile Ad Hoc Networking (MANET) communications that power a wide array of interoperable Software Defined Radios (SDRs) that help ensure mission success across today's highly contested battlespaces. The company provides unmatched spectrum support, develops products that are engineered for seamless network scalability, and provides extreme mobility in the most challenging RF environments. For more information, please call 858-753-1600 or write to [email protected]. Media Contact: Makenna Pereborow, Senior Marketing Specialist TrellisWare Technologies

TrellisWare Technologies, Inc.
Sep 28th, 2026
TrellisWare secures FIPS 140-3 Level 2 certification, strengthening an already advanced security foundation for secure MANET communications.

TrellisWare secures FIPS 140-3 Level 2 certification, strengthening an already advanced security foundation for secure MANET communications. SAN DIEGO, CA - September 28, 2026 - TrellisWare Technologies, Inc., a global leader in resilient communications solutions, today announced that multiple TrellisWare(R) radios have officially achieved FIPS 140-3 Level 2 certification from the National Institute of Standards and Technology (NIST). The certification applies to the TW Shadow(TM) 950, TW Shadow 135, TW Ghost(TM) 880, TW Ghost 875, and TW Ghost 870 radios. This milestone reinforces TrellisWare's commitment to delivering trusted, resilient, and secure tactical communications across defense, public safety, and international markets. The newly validated cryptographic modules are now listed on the NIST validated cryptographic modules list, placing TrellisWare among a select group of innovators advancing secure Mobile Ad Hoc Networking (MANET) technology. FIPS 140-3 Level 2 certification adds another layer to TrellisWare's already advanced security foundation, which includes support for high-assurance Type 1 security through WREN, developed by TrellisWare. Together, these capabilities enable TrellisWare to support a range of security and cryptographic assurance requirements across mission-critical communications environments. "Achieving FIPS 140-3 Level 2 certification is a major milestone that reflects years of engineering excellence, collaboration, and dedication to advancing secure communications," said Marcus Urie, vice president of product management and programs at TrellisWare. "This accomplishment strengthens our already robust security foundation and reinforces TrellisWare's commitment to delivering trusted, mission proven technology for defense, public safety, and global partners." This achievement underscores TrellisWare's continued leadership in secure MANET communications and its mission to deliver globally trusted, mission proven networking solutions. About TrellisWare Technologies, Inc. Founded in 2000 and headquartered in San Diego, California, TrellisWare Technologies, Inc. is the global leader in highly advanced algorithms, waveforms, and communications systems that range from small form factor radio products to fully integrated solutions. TrellisWare's waveforms are the industry standard for resilient Mobile Ad Hoc Networking (MANET) communications that power a wide array of interoperable Software Defined Radios (SDRs) that help ensure mission success across today's highly contested battlespaces. The company provides unmatched spectrum support, develops products that are engineered for seamless network scalability, and provides extreme mobility in the most challenging RF environments. For more information, please call 858-753-1600 or write to [email protected]. Makenna Pereborow, Senior Marketing Specialist TrellisWare Technologies

The Mirror Democrat and Savanna Times-Journal
Aug 12th, 2026
TrellisWare successfully demonstrates mission-proven networking in support of U.S. Army NGC2.

TrellisWare successfully demonstrates mission-proven networking in support of U.S. Army NGC2. * 5 hrs ago Operational testing with multiple Army formations reinforces TrellisWare's proven ability to deliver resilient, scalable networking across complex and contested environments. Mycarrollcountynews remain committed to working alongside the Army as it advances NGC2 and the future of tactical C2." - Matt Fallows, VP, Business Development & Customer Support SAN DIEGO, CA, UNITED STATES, August 12, 2026 /EINPresswire.com/ - TrellisWare Technologies, Inc., a global leader in tactical communications, today announced the successful demonstration of advanced communications capabilities supporting the U.S. Army's Next Generation Command and Control (NGC2) modernization efforts. TrellisWare personnel supported more than 1,100 radios enabled with its TSM(R) waveform deployed in Project Convergence Capstone 6 (PCC6). TSM-enabled radios supported the 2nd Brigade Combat Team, 4th Infantry Division, multinational partners from New Zealand, Australia, the United Kingdom, and Canada, as well as a separate U.S. SGT Stout Air Defense unit. The TSM-enabled radios used in PCC6 consisted of a diverse mix of eight form factors, ranging from High Assurance multichannel manpacks and handhelds to single-channel Sensitive But Unclassified (SBU) handheld radios, high-powered vehicular radio heads, and an embedded module flown on a loitering communications relay platform. As the Army modernizes its C2 architecture to meet evolving operational requirements, network adaptability and resiliency remain critical. Across the demonstrations, TrellisWare's waveform technologies enabled flexible, resilient communications from permissive to highly contested environments, including extended communications range with UAS between large formations. Key technical and operational capabilities demonstrated include: - Wideband Scalability and Throughput - TrellisWare has introduced HDR+ to its TSM Mobile Ad Hoc Network (MANET) waveform, delivering more than 50 Mbps of throughput while supporting scalable networks of 800+ nodes in complex operational environments. - Spectrum Agility for Constrained Environments - When spectrum availability is limited, the TSM waveform can scale down to operate within 1.2 MHz channels, maintaining robust networking in congested or spectrum-constrained environments. - Modern Anti-Jam (A/J) Resiliency - To address evolving electronic warfare threats, the demonstrations featured TrellisWare's Katana(TM) waveforms, designed to provide resilient, continuous connectivity in the presence of sophisticated adversarial jamming. - Broad-Spectrum SDR Architecture - TrellisWare's software-defined radios (SDRs) provide more than 1.5 GHz of total usable spectrum across UHF, L-band, and S-band frequencies within a single radio architecture, enabling greater spectrum flexibility while reducing the equipment burden on warfighters and tactical platforms. - Multi-Nation, Multi-Vendor, Multi-Security-Level Interoperability - TrellisWare's unique multi-vendor, multi-security SDR-based ecosystem was used to establish interoperability between U.S. and multinational forces operating radios from multiple vendors and at different security levels. "The U.S. Army's NGC2 initiative requires communications technology that can perform reliably across complex and evolving operational environments," said Matt Fallows, vice president of global business development & customer support. "Through our work with the 4th Infantry Division, along with concurrent efforts supporting the 25th Infantry Division and 82nd Airborne Division, we have demonstrated that TrellisWare-enabled systems deliver the most flexible, resilient, and scalable tactical networking available today. We remain committed to working alongside the Army as it advances NGC2 and the future of tactical C2." With more than 225,000 systems fielded across a broad ecosystem of TrellisWare and partner tactical radios and unmanned systems, TrellisWare continues to expand the reach of its mission-proven communications technology. As an international interoperability standard, the TSM waveform enables direct interoperability with coalition partners operating TSM-enabled systems, supporting seamless communications across multinational operations. Makenna Pereborow TrellisWare Technologies, Inc. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Mycarrollcountynews do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above. Media gallery

Associated Press
Jun 15th, 2026
TrellisWare launches TW-145 digital radio head for simplified tactical vehicle networking

TrellisWare Technologies has launched the TW-145 Digital Radio Head, a vehicular radio system designed to simplify integration of Mobile Ad Hoc Networking communications on tactical vehicle platforms. The all-in-one solution features a patent-pending architecture that installs on external antenna mounts, reducing installation complexity through a single power-and-data cable. The TW-145's IP-based architecture enables integration with vehicular intercom systems, command-and-control applications and beyond-line-of-sight communications systems. It operates across VHF and UHF frequencies, offering long-range communications with advanced anti-jam capabilities and supporting TrellisWare's TSM and Katana waveforms. The company has begun initial deliveries to a major European defence customer. Vice President Haidong Wang said the system addresses high integration costs that often exceed radio costs themselves, providing a more cost-effective approach to vehicle modernisation.