B

BILL

Automates accounts payable, receivable, and payments

CXO Senior AI Automation Specialist

Full-Time
$99.8k - $146.8k+ Employee Stock Purchase Program
Senior
Remote in USA
Remote
Software EngineeringAI Application Engineering
No H1B Sponsorship

About the job

Requirements
  • At least 5 years of experience building and deploying production systems; Python is required, and SQL is strongly preferred.
  • At least 2 years of experience working with large language models in production, including prompt configuration, tool use, function calling, retrieval-augmented generation pipelines, and agentic frameworks such as MCP or custom orchestration.
  • Experience building large language model orchestration and integration layers that connect AI agents to business systems, including multi-step workflows, tool coordination, memory management, and error recovery.
  • Ability to structure context, routing logic, and retrieval pipelines to support accurate AI outputs at scale.
  • Ability to measure the operational reliability of AI systems and determine whether they deliver intended business outcomes.
  • Ability to define an approach amid ambiguity rather than only implement specifications.
  • Ability to translate technical implementation into business value, including hours saved, contacts deflected, and cost avoided.
  • Familiarity with customer support operations, including contact routing, service-level agreements, agent workflows, and quality assurance.
  • Ability to deploy, measure, and iterate.
Responsibilities
  • Automate repetitive operational workflows, including customer effort score reporting, quality assurance transcript analysis, knowledge article maintenance, and standard operating procedure-driven case workflows; deploy standardized automations across Slack and Salesforce at scale.
  • Flag stalled handoffs, aged cases, service-level agreement breach risks, and duplicate cases before they become problems; review DevRev and Cresta transcripts to ensure bots behave as expected.
  • Provide leaders with self-service access to data and insights; deliver automated weekly and monthly business intelligence on site health, volume, service-level agreements, and customer effort score; detect escalation patterns and repeat contacts.
  • Build memory architecture so bots can jointly consider staffing, feedback, transcripts, and agent work at scale, including past events and upcoming needs.
  • Connect and deploy orchestration layers, including MCP and custom connectors, to automate customer experience business workflows and productize internal tools.
  • Measure operational reliability and system accuracy against business metrics, including contacts deflected, cost avoided, and hours saved; design escalation patterns that determine when the system should surface an issue to a human.
  • Partner with the data team on structured data layers that keep AI outputs trustworthy; productize successful solutions so they scale across the organization.
Desired Qualifications
  • Experience with Salesforce integrations or customer experience and support tooling such as DevRev, Cresta, or knowledge management systems.
  • Data modeling or analytics experience, including dbt, Redshift, or Trino.
  • Experience building tools for non-technical end users.

About the company

Bill.com provides a cloud platform that automates core financial workflows for businesses, including accounts payable, accounts receivable, bill payments, invoicing, expense tracking, and budgeting, while offering access to credit. Companies connect their bank accounts and data to the platform, which routes bills for approval, automates processing and payments, and centralizes cash-flow information, with integrations to accounting software and banks. It differentiates itself by combining automation, spend management, payments, and financing in a single ecosystem, plus a dedicated program for accountants. Its goal is to speed up and simplify financial operations, giving businesses better control and visibility over their money.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Jose, California

Founded

2006

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Simplify's Take

What believers are saying

  • Q4 FY2026 revenue reached $436.2 million and core revenue grew 16% on August 19.
  • BILL served 479,300 businesses and 175,000 used AI agents by August 2026.
  • Management completed restructuring, bought back $300 million, and guided FY2027 EPS to $3.56-$3.79.

What critics are saying

  • May 7, 2026 layoffs cut up to 30% of staff, signaling execution strain.
  • CFO Rohini Jain flagged card-acceptance headwinds and Embed channel churn into FY2027.
  • Ramp and Brex attack BILL's SMB wedge with free spend and finance platforms.

What makes BILL unique

  • BILL's 9 million-member network embeds payments inside AP, AR, and expense workflows.
  • June-September 2026 AI agents automate W-9s, receipts, and invoice coding by default.
  • August 20, 2026 Business Central and September 29 Blackbaud deals widen distribution.

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Benefits

100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans

HSA & FSA accounts

Life Insurance, Long & Short-term disability coverage

Pre-tax commuter benefits

Employee Assistance Program (EAP)

11+ Observed holidays and wellness days

Wellness & Fitness initiatives

Flexible time off

100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans

HSA & FSA accounts

Life Insurance, Long & Short-term disability coverage

Pre-tax commuter benefits

Employee Assistance Program (EAP)

11+ Observed holidays and wellness days

Wellness & Fitness initiatives

Flexible time off

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

2%
Business Insider
Oct 5th, 2026
Affiniti hires Bill.com VP Mayur Sharma as founding Head of Sales.

Affiniti hires Bill.com VP Mayur Sharma as founding Head of Sales. FinanceWire Oct. 5, 2026, 02:54 PM NEW YORK, NEW YORK, USA, October 5th, 2026, FinanceWire Former Bill.com VP of Sales joins Affiniti as the company scales its mission to modernize America's independent businesses Affiniti, the AI financial operating system for traditional businesses, today announced that Mayur Sharma has joined as its founding Head of Sales. Sharma spent nine years at BILL (NYSE: BILL), rising to Vice President of Sales. "There are millions of successful businesses across America that have never had technology built around the way they actually operate," said Sharma. "Affiniti understands these businesses and has built both the product and the trust to bring them into the modern era. I'm excited to scale the sales organization that takes that mission nationwide." Sharma joins as Affiniti is growing 4x year over year while at eight figures in revenue. The company serves independent businesses across industries including HVAC, logistics, pharmacies, roofing, pest management, plumbing, veterinary care, and more. Affiniti is building an AI financial operating system for these businesses, bringing spending, banking, bill pay and accounting into one platform and using AI to automate the work behind them. "Independent businesses have been left behind by modern financial technology for too long," said Aaron Bai, CEO of Affiniti. "Mayur will help us bring world-class financial operations to the businesses that keep America running." Affiniti's sales organization plays a central role in that mission. Rather than simply selling software, the team works with owners to understand how their businesses operate and helps move longstanding financial workflows into modern AI systems. "Our sales team is the bridge between traditional businesses and modern operations," said Sahil Phadnis, President of Affiniti. "Mayur knows how to build a world-class sales organization, and he's the right leader to scale that bridge." About Affiniti Affiniti is building the financial operating system for America's independent businesses. Its platform brings spending, banking, bill pay, accounting and financial workflows into one AI system, helping owners build stronger businesses. For more information, visit affiniti.com. Contact. Affiniti PR Department [email protected] Sponsored Financial Content

Yahoo Finance
Sep 29th, 2026
BILL partners with Blackbaud to automate nonprofit payments via 9M-business network

BILL and Blackbaud have partnered to streamline vendor payments for nonprofit and education finance teams. The collaboration embeds BILL's business payments network into Blackbaud Financial Edge NXT Payment Assistant. According to the Institute of Financial Operations and Leadership, nearly half of organisations spend 10 or more hours weekly processing invoices and payments. The new Payment Assistant tool uses intelligent automation to integrate tiered approvals, payment tracking, and reconciliation in one system. Financial Edge NXT customers will access BILL's network of 9 million businesses, enabling simplified vendor enrolment and faster payments. The solution aims to reduce manual work for finance teams managing limited resources, allowing more time for mission-focused activities.

Bill
Sep 29th, 2026
BILL and Blackbaud Partner to simplify vendor payments for nonprofit and education finance teams.

BILL and Blackbaud Partner to simplify vendor payments for nonprofit and education finance teams. September 29, 2026 Partnership embeds BILL's business payments network and payment-processing capabilities into Blackbaud Financial Edge NXT(R) Payment Assistant(TM) SAN JOSE, Calif., and CHARLESTON, S.C. - September 29, 2026 - BILL (NYSE: BILL), the intelligent financial operations platform trusted by nearly half a million businesses to manage, move, and maximize their money, and Blackbaud (NASDAQ: BLKB), the world's leading provider of AI-powered solutions for social impact, today announced a new strategic partnership to simplify the accounts payable process for nonprofit and education finance teams. Accounts payable remains one of the most manual and time-consuming responsibilities for many finance teams. According to the Institute of Financial Operations and Leadership's Accounts Payable Automation Trends 2025 report, nearly half of organizations spend 10 or more hours each week processing invoices and administering payments. For nonprofit and education finance teams already balancing limited resources, every hour spent re-keying an invoice or chasing down an approval is time that could be spent supporting their organizations' missions. Payment Assistant(TM), powered by BILL, the new experience for Blackbaud Financial Edge NXT(R) customers, will embed BILL's business payments network and payment-processing capabilities into Blackbaud's automated accounts payable workflow. This will support nonprofit finance teams from invoice and approval through payment and reconciliation, all in one connected system, built on Blackbaud's Platform for Good(TM). More Time for Mission, Less Time on Manual Work Payment Assistant uses intelligent automation to bring together tiered approvals, payment tracking, and straight-through reconciliation, so finance teams spend less time chasing signatures and re-keying invoices and more time advancing their organization's mission. With BILL's capabilities embedded in Payment Assistant, Financial Edge NXT customers gain access to BILL's proprietary network of 9 million businesses, helping simplify vendor enrollment and accelerate vendor payments without leaving the system they already trust. "Finance teams should not have to choose between an efficient payments experience and the systems they trust to run their organizations," said Jonathan Leaf, Chief Revenue Officer of BILL. "As the intelligent financial operations platform trusted by nearly 500,000 businesses, BILL is bringing that same scale and expertise to the social impact sector. Together with Blackbaud, we're helping nonprofit and education finance teams reduce manual work, safeguard every payment, and spend less time on process and more time on purpose." Sudip Datta, Chief Product Officer of Blackbaud, added, "Finance teams in the nonprofit and education sectors need connected systems that remove friction from essential work without taking control away from the people responsible for it. This partnership is part of Blackbaud's broader connected-finance vision, bringing data, workflows, intelligent assistance, and partner capabilities together within the systems social impact organizations use every day. As we continue to invest in AI-powered financial management and work with best-in-class providers like BILL, we are helping customers address critical operational workflows from donation to disbursement with greater clarity, capacity and control." The partnership is designed to give Financial Edge NXT customers: * Expanded vendor payment options through BILL's business payments network * Simpler vendor enrollment and payment setup * Faster vendor payment delivery across supported payment methods * Real-time payment visibility and streamlined reconciliation within their financial management workflow * Tiered approvals and controlled payment processes The new capabilities are planned for a phased rollout, beginning with an early adopter program and progressing to limited availability for U.S.-based Financial Edge NXT customers. Initial availability will support domestic vendor payments only. Additional access and timing details will be shared as the rollout progresses. As part of the broader partnership, BILL has also joined the Blackbaud Partner program, with additional integrations between the two platforms coming soon. About BILL BILL (NYSE: BILL) is the intelligent finance platform trusted by nearly half a million businesses and their accountants to manage, move, and maximize their money. BILL powers businesses ranging from fast-moving startups to growing companies with complex operations. Bill.com, LLC. use AI to deliver strategic finance capabilities in one integrated platform that includes AP, AR, expenses, forecasting, procurement and more. With a member network of more than 9 million, BILL's platform processes ~1% of US GDP annually. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and software providers. For more information, visit bill.com. Media Contact: Lauren Johns [email protected] IR Contact: Jack Andrews [email protected] About Blackbaud Blackbaud (NASDAQ: BLKB) is the world's leading provider of AI-powered solutions for social impact. Serving nonprofits, educational institutions, companies committed to corporate social responsibility, and individual change makers, Blackbaud propels impact at scale with the sector's most intelligent solutions for fundraising and engagement, education solutions, financial management and CSR and grantmaking. With the deepest expertise powered by the world's largest philanthropic data set, the most connected workflows, and the most powerful impact network, Blackbaud's solutions are building a future where resources are unleashed at the speed of need. Blackbaud has been recognized by Fast Company, Newsweek, Quartz, Forbes and more for AI innovation, responsible leadership and workplace excellence. Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow Bill.com, LLC. on X/Twitter, LinkedIn, Instagram and Facebook. Media Inquiries [email protected] BILL and Blackbaud Forward-looking Statements Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of the strategic partnership and related products and product features. Although BILL and Blackbaud attempt to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles; technological changes that make its products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for BILL and Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from BILL and Blackbaud's respective investor relations departments. Neither BILL nor Blackbaud assumes any obligation to update or revise the forward-looking statements contained in this press release because of new information, future events, or otherwise. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Yahoo Finance
Sep 18th, 2026
BILL Holdings beats Q4 earnings estimates with 84 cents per share on workforce cuts and lower credit losses

BILL Holdings reported fourth-quarter fiscal 2026 non-GAAP earnings of 84 cents per share, beating the Zacks Consensus Estimate of 69 cents and rising 58.5% year over year. The profitability increase reflected workforce reductions and lower fraud and credit losses. Revenues reached $436.2 million, up 13.8% year over year and surpassing estimates by 1.5%. Total payment volume hit $98 billion, climbing 14% year over year. Core revenues advanced 16% to $400.5 million, with transaction fees rising 17% to $324.3 million. Non-GAAP operating margin expanded 860 basis points to 23%. The company served 479,300 businesses at quarter-end, down from 493,800 a year earlier. However, transactions processed increased 13.7% to 37.4 million, whilst network members grew 11% to 9.2 million. Shares have added 0.4% since the earnings release.

MarketersMEDIA
Aug 26th, 2026
Karan Shah advances accounting technology as U.S. Profession faces growing workforce shortage.

Karan Shah advances accounting technology as U.S. Profession faces growing workforce shortage. Fintech product leader's work across Bill.com, Intuit and Flexport focuses on automation, regulatory compliance and AI-powered tools for accounting professionals United States, August 26, 2026 - As the United States accounting profession confronts a persistent workforce shortage, fintech product leader Karan Shah is advancing technology designed to help accounting professionals automate financial workflows, manage regulatory requirements and serve more businesses efficiently. More than 300,000 accountants left the profession between 2019 and 2022, while more than 120,000 accounting positions remain unfilled each year. Against this backdrop, Shah's work across Bill.com, Intuit, and Flexport has focused on building technology that addresses complex financial and regulatory processes at scale. Shah holds a Master's degree in Computer Science from the Rochester Institute of Technology. His background combines hands-on software development with product management experience across federally regulated industries. Expanding Accountant Capacity Through Automation As a Product Lead at Bill.com, Shah led product development for the company's Cash Flow Insights and Forecasting solution. The platform was designed to automate financial workflows that traditionally require substantial manual work from accounting professionals. The technology subsequently reached accounting professionals through a partnership with CPA Academy, a NASBA-accredited continuing professional education provider. More than 4,500 accounting professionals completed a course featuring the product as part of their professional education. The audience reflected the seniority of the problem being addressed: more than 2,000 Certified Public Accountants, 500 CFOs, Controllers, and Directors of Finance, and 300 accounting firm Partners and CEOs. The course received an average rating of 4.68 out of 5.0. Participants cited both the quality of the technical presentation and its relevance to their daily professional work. "Karan Shah was the lead Product Manager responsible for the functional design and data logic that these thousands of professionals now understand and can use as a standard for automated cash flow insights and forecasting," Megan Ward, Content and Campaigns Manager at Bill.com, wrote in a verified statement co-signed by Scott Zarret, CEO of CPA Academy. Building Compliance Technology Across Regulated Industries Before joining Bill.com, Shah worked as a Product Manager at Flexport, the technology-enabled freight forwarder and FMC-licensed Non-Vessel Operating Common Carrier. During the COVID-19 supply chain crisis, he led development of an automated compliance detection system designed to identify invoices subject to Federal Maritime Commission compliance requirements. The system screened Flexport's invoice volume representing approximately $4 billion in freight. It automatically identified invoices requiring applicable compliance processes. The project established a pattern that would continue throughout Shah's work: identifying regulatory and operational challenges and translating them into software systems capable of functioning at scale. Supporting the Accounting Needs of American Small Businesses Shah currently works at Intuit on its accountant suite, contributing to tools used by professional CPAs and bookkeepers serving American small businesses. Small businesses represent nearly 44% of U.S. GDP. Their financial operations depend heavily on accountants, bookkeepers, and the software infrastructure these professionals use to manage financial and compliance requirements. Technology that reduces repetitive work can therefore become increasingly important as the accounting profession faces continued workforce constraints. Effective accounting platforms can enable professionals to manage larger client bases while maintaining accuracy and meeting IRS and state tax requirements. With accounting workforce shortages projected to continue through at least 2034, productivity improvements within professional accounting software are becoming increasingly significant for both practitioners and the businesses they serve. Moving From AI-Assisted Insights to Agentic Accounting Shah's current work at Intuit also extends into the emerging field of agentic artificial intelligence for professional accounting. He is part of a team building agentic AI experiences designed for accounting workflows. Such systems represent a progression beyond conventional software that simply presents information to users. Agentic systems can potentially perform actions within established parameters, including identifying compliance issues, reconciling accounts, and managing elements of financial workflows. The work follows Shah's earlier development efforts at Bill.com, where he built a generative AI-powered financial insights engine. That system transformed financial data into cash flow insights intended for business owners and accounting professionals. The transition from AI-generated financial insights toward systems capable of taking actions introduces substantially different product and compliance considerations. Accounting operates within an environment governed by federal and state requirements. As a result, AI systems operating within professional financial workflows require carefully designed controls, regulatory boundaries, and compliance logic. Shah's experience across financial technology, logistics compliance and software product development provides a foundation for addressing those challenges. Technology's Growing Role in the Future of Accounting The accounting profession is entering a period in which two major changes are occurring simultaneously. The first is a shortage of qualified accounting professionals. The second is the rapid development of AI systems capable of automating increasingly sophisticated financial tasks. How these technologies are designed will influence how effectively accounting firms respond to workforce constraints while maintaining professional and regulatory standards. Shah's work across Flexport, Bill.com and Intuit reflects the growing role of product leaders who can combine technical development, financial workflows and regulatory requirements. As accounting platforms move from traditional automation toward AI-driven and increasingly autonomous systems, that combination of expertise is expected to become increasingly important in determining how technology is deployed across the profession Contact Info: Name: Bill.com Email: Send Email Organization: Bill.com Website: https://www.bill.com/ Release ID: 89201709 CONTACT ISSUER Name: Bill.com Organization: Bill.com SUBSCRIBE FOR MORE