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Zurn Elkay Water Solutions

Integrated water solutions and fixtures provider

National Business Development Manager

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeOntario, CanadaRemote

About the Job

Requirements

  • A bachelor's degree or diploma, preferably in marketing, business management, or a technical field; equivalent experience and/or education will be considered.
  • At least 7 years of experience selling technical or engineered products in the HVAC, commercial boiler, water heating, or plumbing and mechanical industry; direct experience with commercial condensing or tankless water heating equipment is strongly preferred.
  • An engineering or skilled trades background is an asset.
  • Demonstrated success developing strategic customer relationships and managing market development initiatives.
  • Written and verbal communication skills sufficient to present to contractors, engineers, distributors, and senior leadership.
  • Business acumen, analytical capability, and strategic thinking skills.

Responsibilities

  • Own the demand generation strategy and execution for Intellihot and DHWL products across Canada, with accountability for pipeline growth, specification penetration, and in-territory revenue.
  • Set and track territory demand-generation key performance indicators, including qualified pipeline, specification win rate, funnel conversion, and rep-sourced versus house-sourced opportunities, and report results regularly.
  • Partner with Marketing to design, localize, and execute Canadian demand-generation programs, including trade shows, contractor and engineer training events, and digital or regional campaigns.
  • Use market intelligence, including competitor activity, code and regulatory changes, and incentive programs, to identify and prioritize territory demand-generation opportunities.
  • Develop and maintain an accurate regional demand forecast, updated monthly.
  • Own key account and market channel management for major customer relationships at the territory level.
  • Assist with recruiting and onboarding qualified contractors into the Intellipro commissioning network in Canada.
  • Serve as the Canada-based integration point for Zurn Elkay resources supporting the Intellihot and DHWL business, coordinating with Engineering, Product Management, Marketing, and Customer/Technical Support to execute centrally developed initiatives in-territory.
  • Coordinate with Engineering on technical support for active specification opportunities and escalate product issues affecting the territory's demand-generation pipeline.
  • Provide Product Management with territory-level input on positioning, competitive dynamics, and roadmap priorities relevant to the Canadian market.
  • Maintain technical fluency in commercial condensing tankless water heaters, boilers, and related HVAC and mechanical equipment to lead technical conversations with engineers, design firms, and large accounts.
  • Support product sizing and selection, energy savings calculations, application review, and pricing for engineered opportunities in coordination with representatives and technical staff.
  • Introduce products to representatives, wholesalers, engineers, and contractors, and ensure training plans are developed and executed to grow the qualified customer base in Canada.
  • Develop or localize sales support materials, including sell sheets, specification sheets, submittal sheets, and presentations, in coordination with Marketing and Technical staff.
  • Collaborate with Operations, Engineering, Finance, and Product Management on pricing strategy, customer demand planning, delivery forecasts, and inventory management to meet service expectations and customer requirements.
  • Lead customer satisfaction initiatives specific to Intellihot and ensure established service levels and response times are achieved.
  • Coordinate with Canadian Area Sales Managers, representative agencies, and master distributors to identify, develop, and close growth opportunities for Intellihot products.
  • Work with Area Sales Managers and representative agencies to build actionable market development plans for wholesalers, engineers, contractors, and specification influencers.
  • Own and lead the national rollout of new product introductions, driving go-to-market execution, cross-functional alignment, and adoption across distribution, specification, and contractor channels.

Desired Qualifications

  • Direct experience with commercial condensing or tankless water heating equipment is strongly preferred.
  • An engineering or skilled trades background is considered an asset.

About the Company

Zurn Elkay Water Solutions

Integrated water solutions and fixtures provider

Zurn Elkay Water Solutions provides a wide range of water management products for commercial, institutional, and residential markets, including bottle filling stations, drinking fountains, sinks, faucets, valves, drainage systems, and restroom fixtures. Its products focus on improving water quality, safety, hygiene, and conservation, and it uses a razor-and-blade model where installing filtered water stations leads to ongoing revenue from filter replacements. The company differentiates itself by combining Zurn’s plumbing expertise with Elkay’s stainless-steel fixtures and water coolers to offer an integrated portfolio primarily in the U.S. with some international locations. The goal is to be a market leader in sustainable water solutions through safe, efficient systems and long-term service and filtration programs that emphasize water hygiene and conservation while sustaining recurring revenue.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Milwaukee, WI
Founded
1900

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