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Quest Diagnostics

Operates nationwide clinical laboratory testing

Phlebotomist 3

Diagnostics & Laboratory ProfessionalsPosted on Nov 12
Full-timeIndian Harbour Beach, FL, USA$19.48 - $29.22 /hr

About the Job

Requirements

  • Three years of phlebotomy experience is required.
  • A high school diploma or equivalent is required.
  • Phlebotomy certification is required in California, Nevada, Washington, and Louisiana.
  • A valid driver license and clean driving record are required where applicable, along with reliable transportation.
  • The role requires travel up to 75%.
  • Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws, is required.
  • The candidate must be able to work independently and accurately in a fast-paced setting with minimal on-site supervision.
  • Experience performing pediatric and geriatric collections is required.
  • Keyboard and data-entry experience is required.
  • The role requires frequently communicating in English with patients and clients.
  • The role requires the ability to lift up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed; perform repetitive fine-dexterity hand motions; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
  • The role requires extensive use of a phone and computer.

Responsibilities

  • Travel within an assigned territory to deliver professional phlebotomy services at assigned Patient Service Centers, client offices, or other sites.
  • Ensure accurate specimen collection, patient identification, and adherence to testing protocols.
  • Communicate effectively with patients, staff, and clients to provide a professional and efficient experience.
  • Work independently with a consistently low error rate and handle complex collections and patient or client situations.
  • Perform specimen collections following established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick draws with minimal error.
  • Obtain patient identification and signatures to confirm specimen-labeling accuracy, and perform data entry as necessary.
  • Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test orders.
  • Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or directories of services.
  • Provide respectful, efficient service to patients and clients; use verbal and written communication, problem-solving, and collaboration to complete procedures and address patient questions.
  • Perform accurate data entry for patient registration, test-order entry, and billing information.
  • Explain collection procedures clearly and address patient questions.
  • Maintain a clean, orderly, and welcoming collection environment and handle multiple priorities in a high-volume setting.
  • Provide coverage across Patient Service Center and client-office locations within the assigned territory, sometimes with minimal notice.
  • Ensure daily office activities are completed accurately and on time.
  • Mentor on-site staff when needed by providing guidance and support.
  • Serve as a subject-matter expert for complex specimen requirements, special processing, troubleshooting specimen issues, and business knowledge.
  • Use independent judgment to adapt to operational needs and ensure workflow continuity.
  • Obtain identification, enter billing information accurately, and collect payments when required under corporate policies.
  • Follow departmental policies, procedures, safety protocols, and compliance standards, including patient-information confidentiality.
  • Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support routine administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
  • Complete all training and maintain current phlebotomy skills and knowledge.
  • Demonstrate the organization's customer-first, care, collaboration, curiosity, and continuous-improvement principles in interactions.

Desired Qualifications

  • Customer-service experience in a retail or service environment.
  • Completion of an accredited phlebotomy program, medical assistant training, or paramedic training.
  • A professional medical certification, such as medical assistant or phlebotomy certification, is strongly desired.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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