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Covenant Health

Catholic health system with elder care

Continuous Visual Telemonitor

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNashua, NH, USA$16.89 - $23.25In-person

About the Job

Requirements

  • Basic computer operation skills.
  • Basic Microsoft Windows experience.
  • Must possess the physical and mental abilities to perform the required tasks, including sitting, standing, walking, bending, stooping, and reaching, with occasional lifting or carrying up to 25 pounds.

Responsibilities

  • Continuously monitor up to ten patients at a time while remaining alert during the shift.
  • Communicate effectively with patients using a microphone and headset, and communicate with hospital staff about patient behavioral changes.
  • Receive a report from the registered nurse about the patient before placing the patient under continuous visual monitoring.
  • Enter appropriate patient information accurately into the telemonitoring software and document initiation of monitoring on the patient log.
  • Perform hourly virtual rounds, including evaluating environmental safety and verbally communicating with the patient when appropriate.
  • Continuously monitor patients and attempt verbal redirection as necessary.
  • Contact floor staff through the communication device when a patient issue requires staff attention, and activate the stat alarm when a patient does not follow directions or an emergency occurs.
  • Initiate the electronic privacy curtain upon clinical staff request and follow up when the allotted time expires.
  • Update patient status when the patient is out of the room and follow up on expected return times.
  • Document prevented events in the Intervention Log, adverse events in the Adverse Event Log, and patient activities at the required intervals and as needed.
  • Assist the Gatekeeper and nurse leaders in identifying patients who may be removed from continuous telemonitoring.
  • Notify the Gatekeeper when telemonitoring devices are available.
  • Provide the oncoming floor and monitor staff with a shift report on patient status, activities, notable behaviors, and trends.
  • Follow the hospital-specific communication escalation plan.
  • After completing the required patient companion competencies, provide constant observation of behavioral and at-risk patients.
  • Perform other duties consistent with the role.

Desired Qualifications

  • Crisis Prevention Institute training is preferred or may be obtained before orientation is completed.
  • A high school diploma or GED is preferred.
  • Healthcare experience is preferred.
  • Licensed Nursing Assistant qualification is preferred.
  • Geriatric or mental health experience is preferred.
  • An equivalent combination of education and experience that provides proficiency in the listed responsibilities may substitute for the stated education and experience.

About the Company

Covenant Health

Catholic health system with elder care

Covenant Health is a Catholic health care system that sponsors hospitals, nursing homes, assisted living residences, and other health and elder services across New England, providing a continuum of care. It supports partnering health and elder care organizations by offering services such as strategic planning and positioning, governance, management and operational assistance, financial services, and mission and educational enhancement to help organizations deliver values-driven care. The difference from competitors lies in its Catholic mission alignment, breadth of services, and the ability to partner across the full spectrum of care—from hospitals to elder services—with experienced professionals guiding implementation and mission focus. Its goal is to improve the health of individuals and communities by delivering high-quality, values-driven care through collaborative programs and services.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Tewksbury, MA
Founded
1983

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