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Services for the Underserved

Offers services to underserved New Yorkers

Assistant Program Director

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBronx, NY, USA$75k - $80k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Human Services or a related field is required.
  • At least two years of supervisory experience is required.
  • Experience with homelessness and mental illness is required.

Responsibilities

  • Provide supervision of Case Management services to ensure quality care for adults who have experienced homelessness and mental illness.
  • In the absence of the Program Director, supervise all program staff in conjunction with the Program and Regional Director.
  • Be familiar with federal, state, and local laws and regulations applicable to the community residence program and agency policies.
  • Be familiar with Office of Mental Health (OMH) regulations.
  • Directly supervise all program staff with regard to Case Management.
  • Develop and implement individual client service plans in conjunction with clinical staff, the counseling team, and the client.
  • Ensure client contracts reflect service-plan goals, and assist counselors in developing intervention goals and activities that support the service plan.
  • Coordinate an Annual Functional Assessment Review for each client and submit a report and recommendations to the Utilization Review Committee.
  • Maintain contact with other service agencies and ensure client placement for treatment and program activities, which may include volunteer job placement.
  • Coordinate with the Intake Coordinator on orientation and transition of new residents into the program.
  • Participate in discharge planning.
  • Provide emergency and relief coverage as necessary.
  • Represent the agency with community groups and agencies as needed.
  • Prepare reports for the Regional Director of Behavioral Health Services and the Vice President of Behavioral Health Services, including problems and proposals for changes in policies or program design.
  • Conduct supervisory meetings with all staff and maintain documentation of these meetings.
  • Perform other duties as assigned.

Desired Qualifications

  • A master's degree is preferred.
  • A professional license such as LMSW, LCSW, or LMHC is preferred.
  • Experience working with different populations is preferred.
  • Bilingual English/Spanish speaking ability is preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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