Technical Infrastructure Program Manager - Infrastructure Capacity Management, CDR Execution

Description

You will own the end-to-end delivery of network infrastructure at scale — from customer demand signal through manufacturing, shipping, and site landing — ensuring the world's largest cloud network gets built on time. This is a high-visibility, high-autonomy role where you directly influence whether critical network capacity arrives when customers need it.

Key job responsibilities
Why this role:
You own outcomes, not tasks. CDR operates at the intersection of supply chain, network engineering, and program execution — you'll drive delivery across all of them.

You'll lead through ambiguity. When demand shifts, vendors miss, or builds slip, you're the one who finds the path forward.

What you'll do:

Drive delivery performance across network rack demand streams (Bricks, Spines, Loose Gear, Scaling, New DC) from order through site installation

Own stakeholder communication for delivery status, risks, and blockers — proactively surfacing issues before they become escalations.

Manage cross-functional dependencies across procurement, manufacturing, logistics, construction, and network deployment teams.

Build and maintain mechanisms (dashboards, WBRs, escalation paths, SOPs) that make delivery health visible and actionable.

Identify systemic bottlenecks and drive structural improvements.

Partner with automation and data engineering teams to scale delivery insights through tooling

What you'll bring:

Track record of program-managing complex, multi-stakeholder hardware or infrastructure delivery at scale.

Ability to synthesize across data sources and present the "so what" — not just the status.

Comfort operating in ambiguity with incomplete information and competing priorities.

Strong written communication: you produce artifacts that drive decisions without requiring follow-up questions.



About the team
The CDR Networking team ensures on-time delivery of critical networking hardware — racks, optics, and loose gear — that connects every AWS service to the backbone. We operate at the intersection of supply chain, manufacturing, and network engineering, owning delivery end-to-end from customer order through site landing. Our culture is built on transparency, disciplined execution, and continuous improvement. Our customers are demanding. The timelines are short. The means we challenge the status quo, automate what's possible, and focus our people on the problems that actually require their expertise. Our mission: rack delivery never impacts a customer commitment date.

Basic Qualifications

- 3+ years of technical infrastructure management experience
- 3+ years of experience managing programs or projects across cross-functional teams

Preferred Qualifications

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.