Full-Time

Quality Assurance Operations Team Lead

Updated on 3/14/2025

Mejuri

Mejuri

501-1,000 employees

Handcrafted fine jewelry for everyday wear

No salary listed

Senior

Pickerington, OH, USA

Category
QA & Testing
Quality Assurance
Requirements
  • Bachelor’s degree in a relevant field (e.g., Jewelry Design, Materials Science, or Engineering) or equivalent experience in jewelry manufacturing and quality assurance.
  • Minimum 5 years of experience in Quality Assurance or quality control in the jewelry industry, with at least 2 years in a leadership or supervisory role.
  • Strong knowledge of jewelry production processes, materials, and standards.
  • Familiarity with industry certifications and standards, such as ISO 9001, GIA, or other jewelry quality frameworks.
  • Strong leadership and team management abilities.
  • Excellent attention to detail and analytical skills.
  • Effective communication and interpersonal skills.
  • Proficient in QA tools, software, and reporting systems.
  • Problem-solving skills and the ability to make decisions under pressure.
Responsibilities
  • Oversee Returns QA team in their daily tasks, distributing work evenly to each member and assist where required.
  • Support team with verifying quality of products and independently identifying product defects and discrepancies.
  • Lead, mentor, and motivate the QA team, providing guidance and support in all aspects of the quality control process.
  • Develop and implement training programs to enhance team performance.
  • Supervise the inspection of jewelry for defects, including visual, dimensional, and functional tests, ensuring adherence to Mejuri quality standards and brand specifications.
  • Work closely with the Quality Assurance team to analyse defect type trends and report for further product quality inspection.
  • Conduct regular audits to ensure product quality consistency is aligned as per Mejuri quality regulations and standards.
  • Build weekly and monthly defect type reports.
  • Work with the outbound team to audit packaging standards and report discrepancies.
  • Provide training and/or coaching as needed to Returns QA Associates.
  • Observes and support all safety guidelines and requirements.
  • Travel to Toronto for regular QC training and advanced learning opportunities.
Desired Qualifications
  • Experience with CAD systems or jewelry design software is considered an asset.
  • Knowledge of advanced testing techniques and equipment for jewelry quality inspection.

Mejuri offers handcrafted fine jewelry designed for everyday wear, including gold and silver pieces. The company eliminates traditional retail markups, making high-quality jewelry more affordable for a wider audience. Mejuri primarily targets fashion-oriented women who appreciate unique and trendy designs, releasing new jewelry editions weekly to keep the collection fresh. Operating as a direct-to-consumer brand, Mejuri sells its products through its website, allowing for better control over customer experience and pricing. The company enhances customer satisfaction with free shipping and returns, aiming to be the go-to brand for stylish and accessible fine jewelry.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$28.2M

Headquarters

Toronto, Canada

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Regeneration positions Mejuri as a leader in sustainable jewelry practices.
  • Retail partnership with Holt Renfrew expands Mejuri's physical retail presence and brand exposure.
  • 'Hoops All Ways' campaign with Renée Rapp enhances brand visibility among a broader audience.

What critics are saying

  • Patent infringement claims could lead to financial and reputational damage for Mejuri.
  • Retail partnership with Holt Renfrew may dilute Mejuri's direct-to-consumer brand identity.
  • Lab-grown diamonds launch might alienate traditional customers preferring natural diamonds.

What makes Mejuri unique

  • Mejuri offers handcrafted fine jewelry at accessible prices, disrupting traditional retail markups.
  • The company releases new jewelry editions weekly, keeping collections fresh and trendy.
  • Mejuri uses sustainable materials like lab-grown diamonds and Salmon Gold, appealing to eco-conscious buyers.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Profit Sharing

Employee Stock Purchase Plan

Relocation Assistance

Employee Referral Bonus

Student Loan Assistance

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Pet Insurance

Bereavement Leave

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Wellness Program

Mental Health Support

Gym Membership

Commuter Benefits

Meal Benefits

Phone/Internet Stipend

Home Office Stipend

Legal Services

Employee Discounts

Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

0%

2 year growth

0%
Tennis.com
Jan 17th, 2025
"I can be playful, and that comes through in my jewelry": Emma Navarro becomes Mejuri brand ambassador

"I can be playful, and that comes through in my jewelry": Emma Navarro becomes Mejuri brand ambassador.

Yahoo Finance
Oct 3rd, 2024
Fine Jewelry Line Mejuri Is Entering a Retail Partnership With Holt Renfrew

Fine jewelry line Mejuri is entering a retail partnership with Holt Renfrew.

Bloomberg Law
Sep 17th, 2024
Andra Sues Nordstrom, Mejuri Over Virtual Showroom Tech Patents

Andra sues Nordstrom, Mejuri over virtual showroom tech patents.

CIM Magazine
Jun 28th, 2024
Major uranium deal, landslide at Yukon mine and new jewellery line with recovered gold

Mejuri partnered with Regeneration, a company specializing in extracting metals from mine waste, and with the Swiss metal refiner MKS PAMP to create the products.

Vancouver Sun
Jun 28th, 2024
What exactly is 'salmon gold'? Mejuri launches collection with traceable gold

Canadian jewelry brand Mejuri launches collection using re-mined Salmon Gold.