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JP Morgan Chase

Runs a consumer bank and an investment bank

Technical Project Manager - Risk, Controls, and Resiliency

IT Project ManagementConfirmed live in the last 24 hours
Full-timeJersey City, NJ, USA$114k - $155kIn-person

About the Job

Requirements

  • At least 3 years of experience or equivalent expertise in technical program or project management leading complex technology projects.
  • Demonstrated ability to lead through the full project lifecycle, adapt to change, and influence decision makers.
  • Proven stakeholder management skills and a track record of building productive working relationships across teams.
  • Technical fluency and familiarity with platforms, software tools, and technologies used by engineering and infrastructure teams, such as M365, Jira, Confluence, Verum, and ServiceNow.
  • Experience identifying, tracking, and mitigating project risks and delivery roadblocks.
  • Experience developing and maintaining project plans, including scope, timelines, and resource coordination.
  • Ability to manage multiple priorities with strong organization, communication, and follow-through.
  • Experience producing clear project reporting, including status updates and written investigations.
  • Experience working in the technology industry or software engineering.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows, with strong validation habits and awareness of data sensitivity.

Responsibilities

  • Develop and execute end-to-end project plans that translate technical and operational objectives into clear scope, milestones, resourcing, and timelines.
  • Drive delivery across multiple concurrent projects, prioritizing work and unblocking teams to achieve measurable outcomes.
  • Identify and mitigate delivery, technology, and operational risks by implementing actionable risk management strategies.
  • Maintain a portfolio of projects and operational risk metrics, including key risk indicators aligned to cybersecurity, vulnerability, recovery, resiliency, and capacity.
  • Use enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis, such as drafting plans, RAID, and status narratives, while validating outputs and handling data according to sensitivity requirements.
  • Promote reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards.
  • Monitor dashboards and reporting to surface trends, escalate issues, and drive corrective actions with partner teams.
  • Write clear, evidence-based investigations and status updates that support governance and monthly leadership reviews.
  • Partner with application development, infrastructure, site reliability and production management, and information security to deliver infrastructure and application requirements.
  • Facilitate modernization efforts that improve how applications are designed, managed, and operated, including cloud adoption initiatives.
  • Track project costs and progress for hardware and software upgrades, ensuring transparency of delivery and spend.
  • Influence stakeholders and decision makers to resolve trade-offs, adapt plans, and maintain alignment to goals and controls.
  • Support evaluation of relevant platforms, tools, and vendor products to enable effective implementation decisions.

Desired Qualifications

  • Experience managing operational risk controls and resiliency-related initiatives, such as recovery, vulnerability, and capacity measures.
  • Financial services experience and comfort operating in a complex, highly governed environment.
  • Experience partnering with global teams in a global delivery environment.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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