U.S. Renal Care

Dialysis services provider for renal care

Outpatient Dialysis Administrator

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeSan Antonio, TX, USAIn-person

About the Job

Requirements

Demonstrated ability to function in a leadership position and respond to new and emergent situations with sound judgment.
Demonstrated analytical and problem-solving skills.
Strong time management and organizational skills.
Demonstrated working knowledge of English and ability to communicate verbally and in writing.
Basic computer skills, including Microsoft Office Word, Excel, and Outlook; proficiency in USRC clinical applications is required within 90 days of hire.
Must meet applicable, specific state requirements for an Administrator.
Must be a full-time Company employee and available to clinic staff during clinic operating hours.
A current RN license in the applicable state, maintained in good standing, is required only if the Administrator is to fulfill the nursing qualifications; otherwise, the clinic must designate a Registered Supervising Nurse with these qualifications.
For the nursing qualification, 18 months of experience as an RN, including 6 months of nursing care for a patient with kidney failure.
CPR certification is required within 90 days of hire for the nursing qualification.
Must be able to distinguish all primary colors for the nursing qualification.
Must meet any applicable state practice requirements for a Registered Supervising Nurse when fulfilling that nursing qualification.

Responsibilities

Manage and operate the clinic's daily activities.
Develop and implement processes for program growth in accordance with Company goals.
Plan and coordinate patient scheduling to support timely patient acceptance and effective staffing levels.
Implement clinical and operational processes that improve patient health and minimize hospitalizations and missed treatments.
Achieve financial targets for budget, labor costs, supply costs, and expenditures.
Review incident reports, recommend and take appropriate action, and report incidents at monthly QAPI meetings.
Promote the quality management program through staff and patient education and involvement, and lead QAPI meetings and quality improvement committees.
Coordinate all departments and develop standards and methods for measuring patient care services, including required chronological records of services provided to patients.
Work with staff to maintain thorough, appropriate chronological patient-record documentation of treatments, activities, and communications with patients, physicians, and other healthcare professionals.
Achieve patient-outcome targets in accordance with quality-of-care and Company goals.
Stay current with federal, state, and local laws and regulations, including health care professionals practice-act requirements.
Ensure the clinic complies with applicable laws and regulations and maintains continuing certification from statutory and regulatory agencies.
Develop, implement, and follow up on corrective action plans for internal and external surveys.
Assume Charge Nurse responsibilities as needed.
Perform duties listed in the Registered Supervising Nurse job description and nursing services policy C-AD-0110, or designate a Registered Nurse who meets those qualifications.
Fulfill facility CEO responsibilities when delegated by the Governing Body.
Conduct or participate in formal and informal meetings with the Governing Body, Regional Director, Medical Director, and staff.
Ensure that staff meetings, in-service education meetings, and team patient-care planning meetings are held monthly, and keep the Quality Assessment & Performance Improvement Program current.
Establish, maintain, and submit required records and reports concerning staff, patients, and clinic operations.
Plan, coordinate, and approve staffing to meet patient needs and regulatory requirements efficiently.
Oversee equipment and supply maintenance to meet applicable laws and regulations.
Monitor the facility to ensure a safe and sanitary environment, properly functioning equipment, and adequate, appropriate supply inventory that is used correctly.
Supervise maintenance of equipment, clinic-occupied building areas, and other clinic property.
Understand the facility's water treatment and equipment mechanisms.
Assist with disinfection of equipment and supplies, including bicarbonate delivery systems and dialysis machines, when necessary.
Monitor contractual agreements and update them as needed with corporate oversight.
Maintain collaborative working relationships with the Medical Director and physicians.
Establish and maintain positive relationships with area hospitals, agencies, vendors, and the community.
Promote GUEST customer-service standards and develop effective relationships throughout the organization.
Respond effectively to inquiries and complaints.
Ensure staff meet qualifications and perform duties within the limits established by Company policies and procedures, health care professionals practice acts, and applicable laws and regulations.
Recruit, train, develop, and supervise personnel.
Manage personnel and employee relations, including evaluating employee performance, approving and submitting hours worked, and counseling and disciplining employees.
Lead staff in team concepts and promote teamwork in support of corporate management goals.
Communicate expectations effectively and hold staff accountable for performance.

Desired Qualifications

One year of previous dialysis management experience is preferred.

Responsibilities

SUMMARY

The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.
GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.
OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS
Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment & Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.
OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.

Qualifications

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment.
Demonstrated analytical and problem-solving skills are required.
Strong time management and organizational skills required.
1 year previous dialysis management experience preferred.
Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
Must meet applicable, specific state requirements. (See addendum for Administrator.

Additionally, if the nursing requirements listed below are not met, an individual may be placed in the Administrator role without them; however, in the absence of these qualifications, there must be a designated Registered Supervising Nurse at the clinic who does possess these qualifications:

Must be full-time employee of the Company and available to clinic staff during time clinic is open.
Current RN license in applicable state. License must be maintained as current and in good standing.
18 months as an RN with 6 months experience in nursing care of a patient with kidney failure.
CPR certification required within 90 days of hire.
Confirmation of ability to distinguish all primary colors.
Must meet any practice requirement(s) for the applicable state. (See addendum for Registered Supervising Nurse)

Benefit Details

All Full-Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO

All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO

About the Company

U.S. Renal Care

Dialysis services provider for renal care

U.S. Renal Care provides dialysis services for patients with chronic and acute kidney disease. Its clinics partner with leading physicians across the United States to deliver high-quality, patient-centric care. The service model centers on personalized treatment plans, with Medicare and other insurers reimbursing dialysis procedures as the main revenue source. The company targets growth by identifying areas with high patient demand and maintaining strong relationships with healthcare professionals. In short, it offers physician-supported, flexible dialysis care to diverse patients and aims to expand access where demand exists.

Company size: 1,001-5,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $343.9M
Headquarters: Plano, TX
Founded: 2000

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