Business Process Consultant
About the job
- Graduation with a bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three years of experience related to the job.
- Knowledge of business strategies, objectives, planning, development and management processes, and process improvement.
- Knowledge of performance measures and applicable City of Austin, state, and federal statutes, ordinances, and codes.
- Knowledge of research methodologies, cost-benefit analysis, statistics, and financial models.
- Skill in communication across print, electronic, presentation, and telephone formats.
- Skill in providing internal consulting services.
- Skill in project management methods.
- Skill in negotiating projects and program initiatives.
- Interpersonal skills to engage stakeholders and facilitate accurate requirements capture and management of stakeholder expectations.
- Ability to assess situations systematically.
- Ability to work independently and with teams.
- Ability to understand, interpret, and apply detailed and complex information.
- Ability to manage implementation of recommendations.
- Provide project support to department directors and the department executive team.
- Provide consulting services to process leaders and team leaders, analyzing issues, presenting alternatives, making recommendations, and assisting with resolution of business and technical issues in planning, performance measurement, change management, and periodic assessment review.
- Lead multiple process-improvement teams.
- Develop project work plans, project management approaches, and periodic assessments.
- Facilitate stakeholder analysis and communication plans for process-improvement teams.
- Identify, collect, and research data to complete analyses.
- Make recommendations to project teams and recommend organizational changes using appropriate talent and resources.
- Advise process leaders and team leaders on defining key measures and setting performance targets.
- Develop and improve departmental models and methodologies.
- Review and critique the work of functional team staff.
- Communicate project and program information to all levels of the organization.
- May provide leadership, work assignments, evaluation, training, and guidance to others.
- Assist the Medical Director with planning, organizing, and coordinating meetings, orientations, and activities.
- Travel to multiple work locations as required.
- Knowledge of business strategies, objectives, planning, development and management processes, and process improvement.
- Knowledge of performance measures and applicable City of Austin, state, and federal statutes, ordinances, and codes.
- Knowledge of research methodologies, cost-benefit analysis, statistics, and financial models.
- Skill in communication across print, electronic, presentation, and telephone formats.
- Skill in providing internal consulting services.
- Skill in project management methods.
About the company
1) What does the City of Austin do? It runs as a municipal government that provides public services to residents, manages city employees, and oversees city operations under a Council-Manager system with a mission to improve life for Austinites. 2) How do its products/services work? City services are delivered by city departments and staff to maintain safety, infrastructure, education, parks, housing, and daily public needs. The City Manager, chosen by the City Council, supervises employees and administers city affairs, aiming for reliable, efficient, and high-quality service. 3) How is it different from competitors? It emphasizes transparent practices, ethical leadership, engagement with residents, and equity, all guided by a formal mission to be the best-managed city and the most livable in the country. 4) What is its goal? To make Austin the most livable city in the United States by delivering above-national-standards services and continuously improving public administration.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
1839
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Simplify's Take
What believers are saying
- The 2026-2027 budget adds $6 million for supportive housing and $7.8 million in vouchers.
- Council approved $1.5 million for a citywide efficiency audit, rewarding process improvement.
- Austin is piloting Noetic site-plan AI and Archistar zoning AI, strengthening developer throughput.
What critics are saying
- Austin cut $5.1 million from social-service contracts after the 2026 budget fight.
- Cunningham v. City of Austin challenges the transportation user fee in Travis County.
- Austin still lacks clear data-center zoning, exposing it to water and energy conflicts.
What makes City of Austin unique
- Austin blends a $6.6 billion budget with rapid permitting and infrastructure execution.
- Development Services adopted Archistar AI pre-checks, cutting residential zoning review time 50%.
- Austin Energy, Transportation, and Planning coordinate across housing, utilities, and mobility decisions.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account/Flexible Spending Account
- Unlimited Paid Time Off
- Flexible Work Hours
- Hybrid Work Options
- Remote Work Options
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Sabbatical Leave