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FluidStack

Builds and runs GPU clusters for AI labs

Lead Incident Responder

Security Operations & Incident ResponseConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • Experience leading material incidents end to end as a senior incident commander at organizations with sophisticated, well-resourced threat actors.
  • Experience managing and growing a team of senior responders while remaining in the on-call rotation.
  • Experience designing or running a 24/7 on-call program, including coverage models, rotation discipline, acknowledgement and response service-level agreements, and escalation chains.
  • Ability to move between technical containment and executive, legal, or customer-facing communications during declared incidents.
  • Experience making disclosure-grade decisions under regulatory and customer reporting timelines.
  • Experience building operating relationships across security, infrastructure, and physical or facilities teams, and leading incidents that crossed those boundaries.
  • Well-founded opinions on effective and humane on-call programs and incident response processes, with readiness to build a program from a small senior core.

Responsibilities

  • Lead incidents as a senior incident commander in the on-call rotation and serve as escalation backstop for cases beyond the responders on call.
  • Own the 24/7 coverage model, rotation discipline, and response service-level agreements for the US region.
  • Build and develop a team of senior incident responders, setting their on-call expectations and quality bar.
  • Drive executive, legal, and customer communications during declared incidents, including regulated reporting and disclosure timelines.
  • Own the joint operating relationship with Physical Security and Data Center Operations for incidents crossing cyber, physical, and operational technology surfaces.
  • Run the post-incident review cadence and drive remediation to completion across detection, response, and infrastructure.
  • Set expectations for the agentic triage layer, define what the agent escalates, and feed incident learnings back to detection engineering and threat intelligence.

Desired Qualifications

  • Experience with incident response spanning cyber, physical, and operational technology or industrial control system surfaces.
  • Experience at critical-infrastructure operators, data centers, or 24/7 high-availability environments.
  • Experience standing up or scaling an incident response team and on-call program from scratch.
  • Experience operating under FedRAMP, SEC, or similar regulated incident-reporting regimes.
  • Experience with agent-augmented incident response, including triage, investigation, or response automation.

About the Company

FluidStack

Builds and runs GPU clusters for AI labs

Fluidstack provides large clusters of GPU servers to AI labs training advanced models, and it builds custom data centers for customers that outgrow existing facilities. In 2025, Anthropic chose Fluidstack to build data centers in Texas and New York as part of a $50 billion investment in American AI infrastructure. Labs pay for dedicated clusters of Nvidia GPUs, sometimes tens of thousands of chips, housed in partner data centers around the world. They reach the clusters through a web console or API, while Fluidstack runs the hardware, networking, and day-to-day operations. Fluidstack was founded in London in 2017 and has its headquarters in New York.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$12.4B
Headquarters
New York City, New York
Founded
2017

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