Full-Time
Solutions Architect
XTIUM
201-500 employees
Managed IT services with secure VDI
Compensation Overview
$125k - $150k/yr
Remote in USA
Remote
Bachelor's
 Sales & Solution Engineering (1) |
|---|
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- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience).
- 5–10 years of experience in solution architecture, pre-sales engineering, or technical consulting within the IT managed services industry.
- Deep technical expertise in XTIUM’s core service areas, including Cloud Solutions (DaaS, IaaS, Azure), Unified Communications (VOIP), Contact Center as a Service (CCaaS), Managed Network Services, and Managed Security Services (MDR, XDR, EDR).
- Proven ability to architect and design complex, scalable IT solutions that align with customer business goals.
- Strong understanding of infrastructure technologies, security frameworks, networking, and cloud computing models.
- Demonstrated success in translating technical concepts into business value through compelling proposals, SOWs, and solution presentations.
- Excellent consultative selling skills with a focus on building trusted advisor relationships with customers and sales teams.
- Proven experience leading proof of concepts (POCs) and delivering technical demonstrations to customers.
- Exceptional communication and collaboration skills, with the ability to engage cross-functional teams and executive stakeholders.
- Relevant technical certifications preferred (e.g., Microsoft Azure Solutions Architect, Cisco CCNP/CCIE, Fortinet NSE, Palo Alto PCNSE, VMware VCP).
- Strong organizational skills with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
- Architect innovative, scalable, and secure technical solutions that align with customer business objectives across XTIUM’s core service offerings.
- Collaborate with sales teams to understand client business models, technical needs, and growth goals, delivering enablement strategies that improve win rates, revenue, and technical certifications.
- Engage directly with customers to build trusted relationships, identify business challenges, and develop tailored solutions that deliver tangible business outcomes.
- Create detailed Quotes and Statements of Work (SOWs) that effectively translate technical features into business benefits.
- Lead customer proof of concepts (POCs) and lab demonstrations to validate solutions and showcase XTIUM’s technical capabilities.
- Analyze and optimize technical solutions to address both current and future business opportunities, ensuring scalability and long-term value.
- Assist sales teams in identifying competitive threats and craft messaging that highlights XTIUM’s unique value proposition and differentiation.
- Train internal teams on delivering impactful product demonstrations and utilizing demo environments to support sales efforts.
- Partner with other internal teams and technology vendors to ensure seamless solution delivery and customer satisfaction.
- Maintain consistent communication with sales teams and customers to ensure alignment throughout the sales cycle.
- Identify opportunities for up-selling and cross-selling, driving additional value for customers and revenue growth for XTIUM.
- Report on performance and accomplishments through regular weekly and quarterly updates to leadership.
- Represent XTIUM as a technical expert in customer engagements, positioning yourself as a trusted advisor and industry thought leader.
Xtium provides managed IT services for mid-market to enterprise clients, offering VDI, unified communications, cloud solutions, and enterprise-grade cybersecurity under a recurring services model. It acts as a trusted IT partner to help clients reduce risk, improve operational efficiency, and scale without maintaining large internal IT teams. The company uses a security-first approach embedded across all offerings, with AI-enabled monitoring and proactive support to prevent and respond to threats. Xtium differentiates itself by integrating cybersecurity from the ground up and delivering AI-enabled, managed services focused on risk management and efficiency.
Company Size
201-500
Company Stage
Early VC
Total Funding
$15.5M
Headquarters
Upper Merion Township, Pennsylvania
Founded
2007
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Simplify's Take
What believers are saying
- XTIUM launched XTAI on June 11, 2026, targeting enterprise AI services demand.
- Gartner named XTIUM a 2026 MNS Leader for the fourth straight year.
- August 2026 Gartner DaaS recognition and rising PeerSpot mindshare strengthen buyer credibility.
What critics are saying
- ATSG’s 2024 breach settlement exposes XTIUM to lingering cybersecurity liabilities through 2025.
- Gartner flags XTIUM’s limited WAN roadmap, narrowing defense against HCLTech and Wipro.
- Microsoft bundles Copilot and Azure desktop services, squeezing XTIUM margins by 2027.
What makes XTIUM unique
- ATSG and Evolve IP merged in 2024, creating broader managed-services scale.
- XTIUM ranked first in Gartner 2026 MNS Automation and AI use cases.
- XTAI unifies network, cloud, security, and Copilot operations under one platform.
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Benefits
Health Insurance
Dental Insurance
Health Savings Account/Flexible Spending Account
401(k) Retirement Plan
Remote Work Options
Growth & Insights and Company News
6 month growth
↑ 49%1 year growth
↑ 49%2 year growth
↑ 48%XTIUM trusted AI (XTAI) managed service Honored with a 2026 Silver Stevie(R) Award winner for Technology Excellence. Widely Recognized as the World's Premier Business Awards, the Stevies' Honored XTAI in the Category "New Service of the Year - Artificial Intelligence." TAMPA, FL - August 17, 2026 - XTIUM, a global AI Managed Services Provider, delivers secure digital workplaces, managed security, cloud, network, and unified communications solutions, has been named the winner of a Silver Stevie(R) Award in the category "New Service of the Year - Artificial Intelligence." The Stevies are recognized as the world's premier business awards. As an AI MSP, XTIUM supports the complete lifecycle and AI journey from initial readiness through governance, deployment, and operations under a single partner relationship. Each service is designed to stand on its own or work as part of a comprehensive solution. The judging panel highlighted the fact that XTIUM built XTAI around its own operational experience as a managed service provider. They identified XTAI's ability to combine AI governance, operations, and production-ready solutions into a mature managed services offering as a key strength. According to one of the judges: "XTAI by XTIUM helps organizations move from AI pilots to secure, governed production through a single platform that combines AI governance, agent management, compliance, and operations. The impact is faster AI adoption, reduced risk, improved productivity, stronger service outcomes, and a simpler path to enterprise-scale AI deployment. Overall, it is a practical, mature solution that delivers measurable business value with confidence and accountability." "We are thrilled to be recognized with a Silver Stevie Award among such a strong field of technology innovators from around the world," said Byron Young, Chief Product Officer at XTIUM. "The global nature of this competition makes this recognition especially meaningful, and we sincerely thank the judges for acknowledging the strengths of XTAI as a managed service. Their assessment reinforces our belief that organizations need a practical, governed, and operational approach to AI adoption, and we're proud to help customers move from experimentation to enterprise-scale outcomes with confidence." In the Stevies' system of judging, all entries that received an average score of at least 8.0 out of 10 in judging become Stevie winners, regardless of category. More than 700 nominations from 37 nations were evaluated this year. Winners were determined by the average scores of more than 180 professionals in six specialized committees over two months of judging in May and June. The list of judges is published here. About the Stevie Awards The Stevie(R) Awards, widely recognized as the world's premier business awards, are nicknamed the Stevies, derived from the Greek word stephanos, meaning "crowned." The Stevie Awards are conferred through nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards(R), The International Business Awards(R), the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Technology Excellence, and the Stevie Awards for Sales & Customer Service. The Stevie Awards receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. Details about the Stevie Awards for Technology Excellence and the list of 2026 Stevie winners are available at http://Tech.StevieAwards.com. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services. Gartner(R) Visionary in Desktop as a Service. Learn more at xtium.com and connect on LinkedIn.
XTIUM Is Recognized in the Gartner(R) Magic Quadrant(TM) for DaaS for the Fourth Consecutive Year. August 13, 2026 TAMPA, FL - XTIUM, a global AI-enabled managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications solutions, has been recognized in the Gartner(R) Magic Quadrant(TM) for Desktop as a Service for the fourth straight year. Gartner forecasts that DaaS spending will grow from $4.9 billion in 2026 to $6.5 billion in 2030, and notes that "stimulus from AI workloads could increase growth rates." Gartner also projects that "by 2030, 20% of DaaS workspaces will be used by AI agents, not people, to perform work, up from almost zero in 2026." signaling a fundamental shift in how enterprises will deploy digital workspace infrastructure. Xtium believe Gartner recognized XTIUM for its alignment to the market shift toward AI native autonomous operations and hybrid work demands. "We feel that XTIUM DaaS recognition from Gartner provides validation of our long-term strategy, strong roadmap, and our ongoing customer success," said David Graffia, VP, Cloud Solutions at XTIUM. "Being named a Visionary in the Magic Quadrant in our opinion reflects our commitment to innovations that help organizations create secure, scalable, and modern digital workspace experiences that prepare them for what's next." Investing in Workplace Modernization XTIUM's continued investment in DaaS and Managed Cloud solutions helps customers accelerate digital workplace modernization while reducing the complexity of managing infrastructure. By combining AI and automation, advanced cloud technologies, and governance capabilities into a fully managed experience, XTIUM enables organizations to focus more on strategic business priorities and less on day-to-day IT operations. Measures That Drive Business Outcomes XTIUM's DaaS platform is designed to deliver measurable business value through simplified desktop delivery, proactive operations, and built-in governance. Customers benefit from faster deployment, improved user experience, stronger security and compliance oversight, and greater operational efficiency. The addition of AI-driven insights and automation helps identify and address issues before they impact users, supporting higher productivity and reduced business disruption. Roadmap Execution XTIUM has consistently evolved by building a comprehensive AI-led platform that combines leading technologies with deep service expertise and operational integration. As the market shifts toward hosting AI agent workloads alongside traditional human users, Xtium has evolved its platform to support increasingly sophisticated workloads while reducing the need for specialized internal resources. By anticipating emerging workplace trends, including hybrid work models, agentic AI, and autonomous operations, Xtium continue to deliver innovative solutions that align with the rapidly changing needs of modern enterprises. About Gartner Gartner delivers actionable, objective insights to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's mission-critical priorities. The Gartner Magic Quadrant evaluates vendors based on their Ability to Execute and Completeness of Vision. Xtium is honored to be included among the recognized vendors in this important report. Learn more about the Magic Quadrant. Gartner, Magic Quadrant for Desktop as a Service, by Stuart Downes, Todd Larivee, Sunil Kumar 5 August 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Learn more at xtium.com and connect on LinkedIn. Media Contact Eric Stockton XTIUM [email protected]
XTIUM ranked on 2026 MSP 501 Top 25 again, the Tech industry's most prestigious list of global managed service providers. Industry Benchmark Recognizes Providers Delivering Exceptional Growth, Innovation, and Customer Value TAMPA, FL - July 16, 2026 - XTIUM, a global AI-enabled managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications solutions, has earned a coveted spot among the world's elite managed service providers, securing recognition on the 2026 MSP 501, the technology industry's most rigorous and respected ranking of MSP excellence. The MSP 501 represents the best in the technology services industry, delivering outstanding vendor- and platform-neutral advice and value to small, midsized, and enterprise customers. XTIUM is listed in the Top 25 for the 2nd consecutive year. In a year marked by unprecedented competition and rapid industry consolidation and transformation, XTIUM has proven its ability to deliver exceptional results, demonstrating the financial strength, operational excellence, and innovative capabilities that set industry leaders apart. "The 2026 MSP 501 winners represent the highest-performing and most innovative IT providers in the industry today. Everyone wants to be a 501 because they stand head and shoulders above the competition," said Robert DeMarzo, Vice President of Content, Channel Events. "Making the MSP 501 list is a testament to their commitment to operational excellence, innovation, and their ability to deliver exceptional value to their clients in an increasingly complex technology landscape." "Being named to the MSP 501 and ranking in the top 25 for the second consecutive year is a powerful validation of our strategy to help organizations modernize securely while simplifying their operations," said Martin Call, Chief Operating Officer, XTIUM. "Our customers count on us to deliver resilient, always-on digital environments across cloud, network, security, and AI. Earning a top 25 position again underscores our commitment to innovation, operational excellence, and delivering outcomes our customers can trust." About the Ranking The 2026 MSP 501 list is based on confidential data collected and analyzed by The MSP Summit content team. Data was collected online from February to May 2026. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin, and other factors. Winners will be recognized on the MSP Summit website (themspsummit.com) and honored during the MSP 501 Awards Gala at MSP Summit, later this year in Orlando, FL. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services. Gartner(R) Visionary in Desktop as a Service. Learn more at xtium.com and connect on LinkedIn. About Channel Partners, MSP Summit and the MSP 501 Channel Partners Conference & Expo and MSP Summit serve the global community of technology advisors, managed service providers (MSPs), channel partners, and technology suppliers. Through industry-leading events, educational programming, networking opportunities, and recognition programs, they help channel professionals build stronger businesses, forge valuable partnerships, and accelerate growth. Channel Partners Conference & Expo is the world's largest independent channel event serving the entire indirect sales channel, while MSP Summit is the premier event dedicated to the managed services community. Together, these events bring thousands of technology advisors, MSPs, vendors, and industry leaders together each year for expert-led education, business development opportunities, strategic networking, and insights into the technologies shaping the future of the channel. The Channel Partners and MSP Summit portfolio also includes several respected industry recognition programs, including the MSP 501, which honors the world's top-performing managed service providers; MSPs to Watch, recognizing emerging leaders in the managed services industry; the Circle of Excellence Awards, celebrating outstanding leadership and achievement across the channel; and the Channel Partners Tech Advisor Thought Leaders Awards, recognizing influential voices shaping the future of the technology advisor community. For nearly 30 years, Channel Partners Conference & Expo and MSP Summit have served as trusted resources for the global channel community, helping technology businesses connect, grow, and succeed in an ever-evolving marketplace.
XTIUM ranked on 2026 MSP 501 Top 25 again, the Tech industry's most prestigious list of global managed service providers. July 16, 2026 Industry Benchmark Recognizes Providers Delivering Exceptional Growth, Innovation, and Customer Value TAMPA, FL. - XTIUM, a global AI-enabled managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications solutions, has earned a coveted spot among the world's elite managed service providers, securing recognition on the 2026 MSP 501, the technology industry's most rigorous and respected ranking of MSP excellence. The MSP 501 represents the best in the technology services industry, delivering outstanding vendor- and platform-neutral advice and value to small, midsized, and enterprise customers. XTIUM is listed in the Top 25 for the 2nd consecutive year. In a year marked by unprecedented competition and rapid industry consolidation and transformation, XTIUM has proven its ability to deliver exceptional results, demonstrating the financial strength, operational excellence, and innovative capabilities that set industry leaders apart. "The 2026 MSP 501 winners represent the highest-performing and most innovative IT providers in the industry today. Everyone wants to be a 501 because they stand head and shoulders above the competition," said Robert DeMarzo, Vice President of Content, Channel Events. "Making the MSP 501 list is a testament to their commitment to operational excellence, innovation, and their ability to deliver exceptional value to their clients in an increasingly complex technology landscape." "Being named to the MSP 501 and ranking in the top 25 for the second consecutive year is a powerful validation of our strategy to help organizations modernize securely while simplifying their operations," said Martin Call, Chief Operating Officer, XTIUM. "Our customers count on us to deliver resilient, always-on digital environments across cloud, network, security, and AI. Earning a top 25 position again underscores our commitment to innovation, operational excellence, and delivering outcomes our customers can trust." About the Ranking The 2026 MSP 501 list is based on confidential data collected and analyzed by The MSP Summit content team. Data was collected online from February to May 2026. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin, and other factors. Winners will be recognized on the MSP Summit website (themspsummit.com) and honored during the MSP 501 Awards Gala at MSP Summit, later this year in Orlando, FL. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services. Gartner(R) Visionary in Desktop as a Service. Learn more at xtium.com and connect on LinkedIn. Media Contact Eric Stockton XTIUM [email protected] About Channel Partners, MSP Summit and the MSP 501 Channel Partners Conference & Expo and MSP Summit serve the global community of technology advisors, managed service providers (MSPs), channel partners, and technology suppliers. Through industry-leading events, educational programming, networking opportunities, and recognition programs, they help channel professionals build stronger businesses, forge valuable partnerships, and accelerate growth. Channel Partners Conference & Expo is the world's largest independent channel event serving the entire indirect sales channel, while MSP Summit is the premier event dedicated to the managed services community. Together, these events bring thousands of technology advisors, MSPs, vendors, and industry leaders together each year for expert-led education, business development opportunities, strategic networking, and insights into the technologies shaping the future of the channel. The Channel Partners and MSP Summit portfolio also includes several respected industry recognition programs, including the MSP 501, which honors the world's top-performing managed service providers; MSPs to Watch, recognizing emerging leaders in the managed services industry; the Circle of Excellence Awards, celebrating outstanding leadership and achievement across the channel; and the Channel Partners Tech Advisor Thought Leaders Awards, recognizing influential voices shaping the future of the technology advisor community. For nearly 30 years, Channel Partners Conference & Expo and MSP Summit have served as trusted resources for the global channel community, helping technology businesses connect, grow, and succeed in an ever-evolving marketplace. Learn more at channelpartnersconference.com and themspsummit.com. Media Contacts Dave Raffo Sr. Conference Editor & Community Manager | Channel [email protected] Sydney Kurtz Associate Marketing Manager, VIP Audience | Channel [email protected]
XTIUM wins 2026 AI Breakthrough Award for AIOps Solution of the Year, advancing ai-driven Managed Services. Recognition highlights XTIUM's AI-first strategy and its delivery of intelligent, automated operations that improve performance, strengthen security, and simplify IT for global enterprises. TAMPA, FL - June 25, 2026 - XTIUM, a global managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications solutions, has been selected as a winner in the 2026 AI Breakthrough Awards, taking home "AIOps Solution of the Year." Now in its 9th year, the AI Breakthrough Awards serve as the longest-running recognition program dedicated exclusively to the AI industry and this year's field was the most competitive in the program's history, with 5,000 entries from leading AI companies across more than 20 countries. Some of the other winners for the 2026 program include AMD, Anyscale, Applied Materials, Deloitte, Dell Technologies, HatchWorks, Higgsfield AI, HP, Inflection AI, Intuit, NVIDIA, Okta, Qualcomm, Snowflake, SoundHound, Superhuman, Veritone, Zapier, and an impressive list of top companies and startups in the industry. An AI-First Approach to Managed Services XTIUM earned the AIOps Solution of the Year award for its AI-first approach to managed services, leveraging proprietary, embedded AI capabilities across its platform to proactively detect issues, automate remediation, and optimize performance in real time. By integrating intelligence across network, cloud, security, and digital workplace environments, XTIUM reduces operational complexity and accelerates incident resolution, enabling customers to maintain resilient, always-on operations. This differentiated approach, combining automation, analytics, and deep operational expertise, delivers measurable improvements in uptime, efficiency, and user experience. Operational Intelligence That Reaches the Customer For customers, XTIUM's AI-first approach translates directly into business outcomes. By embedding AI into daily operations, organizations gain deeper insight into their environments, from network performance and user behavior to cloud usage and security posture. These insights enable more informed decision-making, improved forecasting, and more efficient resource allocation, ultimately reducing costs while strengthening operational resilience. Instead of reacting to issues after they occur, customers can proactively manage their environments with greater visibility and control, turning data into a strategic asset rather than an operational burden. This operational intelligence is further amplified through XTIUM's XTAI platform, which extends these capabilities across the full AI lifecycle - from readiness and advisory to governance, deployment, and ongoing operations. By consolidating intelligence, automation, and governance into a single, accountable framework, XTIUM enables customers to simplify complex environments while unlocking the full value of AI. The result is not just more efficient IT, but a more competitive, data-driven business equipped to scale with confidence in an increasingly AI-driven world. "As we position XTIUM as an AI-first MSP, we've focused on embedding intelligence directly into our platform, moving beyond surface-level AI claims to deliver real, measurable operational impact," said Byron Young, SVP & Chief Product Officer at XTIUM. "This AI Breakthrough Award reinforces the distinction between true AI-driven operations and vendors simply layering AI on top of legacy services." About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services. Gartner(R) Visionary in Desktop as a Service. Learn more at xtium.com and connect on LinkedIn. About the AI Breakthrough Awards The AI Breakthrough Awards is a part of the Tech Breakthrough organization, a global leader in technology research and recognition programs. With over a decade of expertise in analyzing and evaluating technology innovation, its awards programs are among the most respected in their respective industries. Tech Breakthrough conducts in-depth research across the most competitive areas of technology, ensuring a comprehensive understanding of the innovations driving industries forward. From artificial intelligence and IoT to cybersecurity and digital health, Tech Breakthrough's extensive research identifies transformative solutions shaping the future.